To whom it may concern,
My apologies if this is a bit off-topic, but I honestly have no idea who else to turn to or where else to go with this.
So, here’s the deal: we had this contract with AT&T that wrapped up back in 2011. Eventually, our outstanding debt was sold off to some specific collection agency based out of New York City. Since then, they’ve been relentlessly hounding us to settle the bill.
Back in 2012, since Supug wasn't exactly hanging around the States all the time, they reached out to him over the phone. And, naturally, he just went ahead and wired the money without a second thought.
Let me be crystal clear right off the bat: I never received a single damn bill from AT&T. Not one. We didn't get anything sent to our house from the debt collector later on either—nothing at all related to AT&T. At the time, we were right in the middle of moving, so when the bills failed to show up, we just assumed our subscription had expired and the matter was settled. Just to reiterate, everything was handled over the phone directly with the debt collection agency.
Back in October 2013, we got hit with a sudden garnishment from some law firm claiming we owed money to AT&T. And wouldn't you know it—AGAIN, we never received a single shred of notification at our home address. It’s infuriating because they have our correct address on file! We were left completely in the dark. We had zero clue about: 1. the initial debt, 2. the demand for payment, or 3. the actual garnishment itself until the funds were already snatched from our bank account. To top it all off—and I mean this as the absolute icing on this miserable cake—I eventually sent my husband down to an AT&T location to settle things once and for all, since we aren't even customers anymore and thought the debt was cleared. But when he actually showed up? They just brushed him off and told him he had to deal with some third-party entity—some other law firm entirely. Unbelievable.
Out of four unpaid bills—where one was bought out by a collection agency and the other three were paid directly to the same provider—I’ve suddenly been hit with two garnishments for absolutely INSANE amounts. To make matters even worse, they’re all claiming to represent AT&T. After I made five different calls to various service providers just to sort this out, they still haven't fixed the mess. It's ridiculous. $0.00 The tenth operator on the line is trying to tell me we actually owe them money—as if we’re somehow in the black—simply because SOMEONE sent them a tiny little payment at the end of December. Let me be perfectly clear: that wasn't us. Not by a long shot.
Moving forward, I’ve decided to reach out to this second law firm because our original legal counsel basically robbed us blind and then completely ghosted us—they wouldn't even send over the documentation we needed. So, after being forced to deal with an attorney who refused to even give me her name—yes, I was literally handing my private information over to a total stranger—I finally get some answers. Or rather, I get a lecture. To quote her directly: "We don't owe you any documentation. I was told you actually owe AT&T a massive amount of money, and quite frankly, I cannot overlook such debts." Now, I responded quite politely, pointing out that I actually have a credit balance with AT&T, and even the debt collection agency that bought the account claims my balance is exactly zero. It’s hilarious, really—EVERY single party involved in this mess insists there is no debt. So, I asked her point-blank: give me a name or a phone number for this mysterious gentleman at AT&T who supposedly holds this grudge, so I can talk to him myself and find out where this imaginary debt came from, or just send me the paperwork. Her response? "HE said he WON'T provide you with any documentation whatsoever." Unbelievable.
I won't beat around the bush, and I’ll say it again: we haven't received a single shred of written documentation. Not one bill from AT&T, no formal warnings, nothing regarding the debt being sold off, and certainly nothing from those two different law firms. We haven't seen any enforcement orders either—absolutely nothing. Because if we actually had, you can bet your life we would have reacted to it.
I’m trying to figure out who I can actually talk to about this. Seriously, how am I supposed to resolve this mess? Do I need to file a lawsuit? If so, who exactly am I suing?
Is it actually legal for them to refuse to give me a single player's actual name? I mean, is there some loophole where NO ONE is required to identify themselves by name?
It’s honestly pathetic. They are legally draining our bank accounts through these billing errors, and we’re left completely stranded. We have absolutely nowhere to turn for help, and even if we try to demand proof, they just stonewall us—telling us point-blank that they WON'T send over any documentation. It's a total dead end.
The only thing we actually have going for us—and honestly, it’s the only thing that carries any weight—is that we don't owe a single cent to AT&T or that specific firm that bought up the debt. That's it. That's our only leverage.
That second law firm is legendary—one of the absolute best in the entire country. And when a powerhouse like that decides to represent those thieves? It makes you wonder how any regular citizen stands a chance. How are we supposed to beat them on their own turf when they have all that muscle behind them?
I find it absolutely incomprehensible, if not outright unacceptable, that someone can just reach into my bank account and start pulling money out without any prior communication whatsoever. There’s no documentation provided, no heads-up, nothing—not even a courtesy call. If they’re actually trying to take me to court, why on earth am I being denied the basic opportunity to defend myself? It makes zero sense.
We don't owe a single cent to anyone, so on what possible authority are they trying to collect these imaginary debts? Every last one of our obligations has been settled. I am asking you, please, help me out here—we simply cannot afford to hire a lawyer right now. I refuse to let them keep robbing me blind!
🙂🙂