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Mistaken wire transfer/payment error

Started by steelseal67 · · 👁 19 views · 595 replies

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Participants steelseal67wearymarlin21Mark Sullivan62Kenneth Brooks5wearytrucker22Charles Ramos7Steven ReedNicholas TurnerKimberly NguyenHenry Moore2Terry Howardquietseal11Thomas Fowler84David Scott9Raymond Clark7Richard Wright22Joshua Brown2Andrew Booth29Larry Rivera2brisktinker15darkpuma80Mark Nguyen6Jose Miller3Bryan Diaz …
Douglas Walker86 Douglas Walker86 Newcomer
6 messages
joined Aug 2010
#181 ·
silverfox91 said:How exactly is life going to punish him? Is there some half-baked proof out there that God exists or that there's some cosmic entity punishing someone just because they hit the jackpot at a bank? If that were true, I don't know how any murderer manages to keep living. Life isn't punishing him; he just got $667 😉

Take the money, move to another bank, and screw them. I know a few people who used to work at JPMorgan Chase, and every single one of them closed all their accounts there.

I actually went into Wells Fargo to close my account because those vultures charge $5.00 a month just for maintenance fees. I closed it, only for them to send me a notice a month later claiming I owed them a few bucks. I lost my mind and wasted an entire day just proving to them that I had closed the account days before they were supposed to charge the next fee. Forget the small change—it was just about the fact that they tried so hard to make me look stupid. To top it off, I’d already tossed the closing paperwork, but I still managed to prove I was right. In the end, the woman told me they'd just take it out of the bank's reserves.

Herc, you wouldn't give that money back because you lack morals, and that's your "right." From what I can see based on the other posts here, 98% of people actually have a conscience and are honest enough that they'd return the money to an employee who made a mistake... because everyone makes mistakes in any job, including ourselves.

You're frustrated with society, with banks, you're mad at the whole world. You have every right to be, but I don't get why you'd turn dishonest and immoral yourself just because you're angry at the system.

A bank isn't the teller at the window or the loan officer, and a government agency isn't some person working in an office. The US Federal Government isn't the guy responsible for maintaining the fleet of vehicles owned by the US Federal Government. Once you realize that, you'll see you're aiming your anger at the wrong people.

Situations like this happen in every line of work. I'm sure you've messed something up yourself at some point, and I don't see why it's "abnormal" for someone to be honest and show a little grace for a mistake that didn't physically hurt anyone or cause actual damage.

This case you're describing is just pure generalization, which is what people do when they're drowning in frustration. By your logic, every veteran is a fake, every American is dirty and evil just because they fight wars abroad. Every cop is on the take, everyone steals, and everyone lies... I don't know why you're generalizing so much. Be objective.

I disagree with you. I would always return the money. Even if I came to your job and you screwed something up for me, I'd be understanding, just like everyone else participating in this thread was raised to be.

$667 is the price of your morals.
Michael Howard24 Michael Howard24 Member
10 messages
joined May 2010
#182 ·
silverfox91 said:How exactly is life going to punish him? Is there some half-baked proof out there that God exists or that there's some cosmic entity punishing someone just because they hit the jackpot at a bank? If that were true, I don't know how any murderer manages to keep living. Life isn't punishing him; he just got $667 😉

Take the money, move to another bank, and screw them. I know a few people who used to work at JPMorgan Chase, and every single one of them closed all their accounts there.

I actually went into Wells Fargo to close my account because those vultures charge $5.00 a month just for maintenance fees. I closed it, only for them to send me a notice a month later claiming I owed them a few bucks. I lost my mind and wasted an entire day just proving to them that I had closed the account days before they were supposed to charge the next fee. Forget the small change—it was just about the fact that they tried so hard to make me look stupid. To top it off, I’d already tossed the closing paperwork, but I still managed to prove I was right. In the end, the woman told me they'd just take it out of the bank's reserves.

He didn't win this money in a lottery or any kind of game of chance; this is money that some actual worker is going to have to pay out of their own pocket, essentially losing nearly half their paycheck. If you can honestly look at money that doesn't belong to you, take it, and feel fine about stealing the bread right out of someone's mouth, then you're probably the type of person who would walk through downtown and snatch a purse, only to claim you "found" a few hundred dollars afterward. It’s attitudes like yours that embolden people to act this way, making our cities feel less safe for everyone. The real issue here is that people think they're just hurting a big bank, when in reality, they're hurting an employee who probably can't even sleep at night because of these $667... believe me, I know how this goes; I have a friend who works in banking and dealt with the exact same $667 shortage, and she had no idea how to cover the deficit that very day. She has two kids and two mortgages to worry about, and she was on the phone crying to me for nights on end. Do you honestly still believe he just won the lottery?

Adebisi, I sign off on everything written here, 🙂 beautifully put.
Richard Lewis16 Richard Lewis16 Active Member
221 messages
joined Sep 2009
#183 ·
Look, there’s a massive difference between someone just being incompetent at their job and someone actually lifting your wallet

I’m sticking to my guns here—you really shouldn't feel obligated to pay them back

I mean, why on earth should I be the one carrying the weight for some stranger?
They ought to focus on looking after themselves and actually doing the job they were hired to do...

Otherwise, you have people like that guy complaining about how much the doctors messed up, when honestly, they probably should have just let it slide...
silverfox91 silverfox91 Member
20 messages
joined Apr 2010
#184 ·
He didn't swipe a bag full of cash; someone just dropped money into his account. Could have been an official, could have been Joe Biden, or maybe even you.

When you’re handling that kind of volume, you learn that stuff like this happens. Honestly, they all end up seeing a therapist every few months just to stay sane because dealing with that much wealth is maddening. It sounds glamorous, sure, but for them, it's just another day at the office.
Melissa Miller30 Melissa Miller30 Newcomer
2 messages
joined Apr 2010
#185 ·
Richard Wright said:I don't know which specific institution we're talking about, but at one of the top six or seven major banks, it’s incredibly difficult. Sure, someone might pull it off once, but then you're facing consequences far greater than whatever petty cash you managed to skim...

Well, look at it this way: you see a potential disaster if things go south, but someone else just sees a golden opportunity to turn a profit.
We've seen scandals involving JPMorgan Chase enough times to know how it goes...
Last year, I think it was somewhere out in Florida, and a few years back, there were those cases where executives went rogue on embezzlement because they simply didn't know when to stop.
And besides, what about the ones who actually got away with it?
People do all sorts of shady things...
Though, based on what’s being shared here, the point about big banks holds some water—they're still under the watchful eye of federal regulators most of the time.
Michael Howard24 Michael Howard24 Member
10 messages
joined May 2010
#186 ·
Is there anyone actually listening to what Michael Howard24 is saying? kaže:
Is there really any comparison to be made between someone being an idiot and someone actually lifting a purse? It’s just not even the same thing.

I’m sticking to my guns on this one: there is absolutely no reason to give that money back.

Why on earth should I even bother losing sleep over someone else?
She can worry about her own business and handle her own job without involving anyone else.

So, is Maskarin going to keep whining about what the doctors messed up, or should we just let it slide and forgive them?

So, you're actually trying to make a comparison now? $667 Honestly, when you're talking about losing a limb, what's even the point in arguing? I’ve already said it: if they can manage to live with that kind of loss, then let them take the money, because why bother wasting breath giving advice to someone who’s already decided they aren't going to pay up anyway?
Richard Lewis16 Richard Lewis16 Active Member
221 messages
joined Sep 2009
#187 ·
it’s not even about the mistake itself, but rather the fact that nobody wants to step up and take responsibility for it😉

are they actually going to reimburse this guy for his travel expenses?
is there even a shred of an apology coming his way, or is he just expected to waste his precious time cleaning up their mess because of their own incompetence?

don't you worry about it, though... it's easy enough to just live with stuff like this, especially for us skeptics😬
Paul Jackson61 Paul Jackson61 Member
39 messages
joined Jun 2010
#188 ·
If everyone is supposed to answer for their actions, then why is it okay to screw up just because "we're all human"? I wonder if anyone in Scandinavia actually sued the incompetent fool who bypassed safety protocols at Chernobyl. How did he answer for that radioactive cloud that drifted over Finland, not to mention the rest of Europe or Ukraine? That plant didn't belong to him; it belonged to the citizens of the USA, yet he was playing games with it without anyone knowing. ☕
And staying on topic... I read somewhere in one of the posts above that if an employee finds extra cash in the register, they set it aside in a separate account until the owner shows up. I’m curious, what happens if nobody ever claims it? (Which, let's be honest, happens all the time.) Where does that money actually go? Maybe the bank just uses those funds to cover their own gaps?
Henry Edwards33 Henry Edwards33 Regular
678 messages
joined Aug 2015
#189 ·
She isn't taking advantage... unfortunately
The clerk who messed up is going to have to make it right.
Look, anyone who works a job is going to slip up occasionally, and yeah, you own your mistakes. But wouldn't it be nice if there was a little room for grace when someone tries to fix an error?
I can tell you from experience, I dealt with something similar a long time ago... back when we were still dealing with Deutsche Marks, if anyone even remembers those 😂
I gave it back, and honestly, I’ve never regretted it. If anything, I sleep better at night knowing I did the right thing. The woman behind the counter was incredibly grateful, and frankly, I don't have the stomach to hold onto something that doesn't belong to me.
At the end of the day, you have to live with the choices you make—whether they're good, bad, or somewhere in between...
Douglas Walker86 Douglas Walker86 Newcomer
6 messages
joined Aug 2010
#190 ·
Richard Lewis16 said:it’s not even about the mistake itself, but rather the fact that nobody wants to step up and take responsibility for it😉

are they actually going to reimburse this guy for his travel expenses?
is there even a shred of an apology coming his way, or is he just expected to waste his precious time cleaning up their mess because of their own incompetence?

don't you worry about it, though... it's easy enough to just live with stuff like this, especially for us skeptics😬

Richard Lewis16, I’m glad most people don't think like you. Honestly, I try to avoid people with that attitude in my private life. Can't help it at work, but I definitely don't prefer them...👎

That kind of "not my problem" logic is exactly why this country is such a mess. Between the legal system, the economy, and the endless corruption, the irregularities are endless. If I agreed with you, I’d basically be siding with the very people I despise.

If you were the first one driving up to an accident scene with injuries, you’d probably just floor it, thinking, "Who cares? Their fault they crashed." Just let them suffer for their own mistakes, right?😕 😲

Cash, lost items, car keys, IDs—if I find something and can get it back to the owner, I return it. Simple as that.
Richard Lewis16 Richard Lewis16 Active Member
221 messages
joined Sep 2009
#191 ·
really happy for you 👍

an accident and cold hard cash just aren't the same thing 😉
but if I happened to stumble upon $333(say, a heavy black duffel bag overflowing with hundreds left on a parking lot in downtown Chicago) I'm pretty sure I wouldn't be running to hand it back to anyone

if there aren't even that many people around, how could things possibly be that bad?
or maybe there's just a massive crowd of hypocrites out there who talk a big game but do the exact opposite when nobody's looking 🤷

and honestly, what do you actually gain by despising them... do you really think anyone cares enough to be bothered?

since you believe in something higher up—karma, some cosmic judge, all that stuff—then good for you for doing what you do, because at the end of the day, they say peace of mind matters way more than material wealth
Douglas Walker86 Douglas Walker86 Newcomer
6 messages
joined Aug 2010
#192 ·
Richard Lewis16 said:really happy for you 👍

an accident and cold hard cash just aren't the same thing 😉
but if I happened to stumble upon $333(say, a heavy black duffel bag overflowing with hundreds left on a parking lot in downtown Chicago) I'm pretty sure I wouldn't be running to hand it back to anyone

if there aren't even that many people around, how could things possibly be that bad?
or maybe there's just a massive crowd of hypocrites out there who talk a big game but do the exact opposite when nobody's looking 🤷

and honestly, what do you actually gain by despising them... do you really think anyone cares enough to be bothered?

since you believe in something higher up—karma, some cosmic judge, all that stuff—then good for you for doing what you do, because at the end of the day, they say peace of mind matters way more than material wealth

Look, you don't honestly think politicians are some massive army of 50,000 people, do you? Or failed tycoons who couldn't run a lemonade stand but left thousands of employees hanging? It's a tiny circle of maybe 500 to 1,000 people who screw over the other 4.5 million Americans.

Being jealous of what others own has never put me in a spot where I felt the need to take things that aren't mine. I deal with my frustrations just fine, and I don't buy into karma. I just believe in honest people. 🙂
shadowcrane12 shadowcrane12 Member
10 messages
joined Apr 2010
#193 ·
Paul Jackson61 said:If everyone is supposed to answer for their actions, then why is it okay to screw up just because "we're all human"? I wonder if anyone in Scandinavia actually sued the incompetent fool who bypassed safety protocols at Chernobyl. How did he answer for that radioactive cloud that drifted over Finland, not to mention the rest of Europe or Ukraine? That plant didn't belong to him; it belonged to the citizens of the USA, yet he was playing games with it without anyone knowing. ☕
And staying on topic... I read somewhere in one of the posts above that if an employee finds extra cash in the register, they set it aside in a separate account until the owner shows up. I’m curious, what happens if nobody ever claims it? (Which, let's be honest, happens all the time.) Where does that money actually go? Maybe the bank just uses those funds to cover their own gaps?


The bank keeps the surplus as miscellaneous income, while any shortage is covered by the employee responsible for the till. Don't worry, the bank is never in the red. 😉
Paul Jackson61 Paul Jackson61 Member
39 messages
joined Jun 2010
#194 ·
Good for them... scum.
Steven Reed Steven Reed Regular
354 messages
joined Dec 2014
#195 ·
shadowcrane12 said:The bank keeps the surplus as miscellaneous income, while any shortage is covered by the employee responsible for the till. Don't worry, the bank is never in the red. 😉

Before any surplus is even recorded, a branch is obligated to audit every single transaction to pinpoint exactly which client was affected by the error. Trust me—when it comes to big banks, they actually dread a surplus more than a deficit; if there’s extra money floating around, it means a customer was shortchanged, and that is a nightmare for their compliance departments.
I remember a friend of mine working at Chase telling me about a night they stayed until 10 PM just trying to figure out which client had been undercharged $67 (they eventually tracked them down).
Ultimately, a bank doesn't "enjoy" either scenario. A deficit just hits the teller's wallet, whereas a surplus creates massive reputational risk 😉
Nicholas Turner Nicholas Turner Active Member
125 messages
joined Oct 2010
#196 ·
Some people possess truly baffling logic.

If an educated clerk at a teller window—stressed because they’re handling someone else's cash—makes a mistake, we should forgive them since they'd be paying out of pocket otherwise. But if a highly trained surgeon—under pressure while handling actual lives—slips up, they should be tossed into a car crusher, stripped of their license, and forced to pay the victim a lifetime pension?

Doctors carry malpractice insurance to protect themselves from errors. And what about those bank tellers?

Let me reiterate: "Count your money. We don't accept retroactive claims." It’s a purely legalistic statement reflecting a bank's business policy. There is zero morality, ethics, or upbringing involved—so there really isn't even a point in debating it.
Steven Reed Steven Reed Regular
354 messages
joined Dec 2014
#197 ·
Nicholas Turner, your logic is a bit flawed—comparing a person’s life and health to mere cash is laughable, if not outright trolling.

Look, I don't see the equivalence—whether a bank teller accidentally shortchanges me by $167 or a surgeon accidentally removes my right leg. What are we even talking about here, 😕 🤷 🤔

Even if the fine print says late claims won't be honored, I know—a friend told me—that if a client walks into a Chase branch to complain about an underpayment, they’ll actually balance the till (always with a supervisor present) and check the security footage if there isn't a surplus in the drawer. It isn't in a bank's interest to have clients who feel cheated—whether by mistake or malice. Honestly, I have no idea how some people think, 🤷
I certainly wouldn't be able to sleep at night knowing I had taken $667 from someone else's paycheck; anyone who can do that is answerable to God. That’s exactly why this country is the way it is.😉
Paul Jackson61 Paul Jackson61 Member
39 messages
joined Jun 2010
#198 ·
Steven Reed said:Nicholas Turner, your logic is a bit flawed—comparing a person’s life and health to mere cash is laughable, if not outright trolling.

Look, I don't see the equivalence—whether a bank teller accidentally shortchanges me by $167 or a surgeon accidentally removes my right leg. What are we even talking about here, 😕 🤷 🤔

Even if the fine print says late claims won't be honored, I know—a friend told me—that if a client walks into a Chase branch to complain about an underpayment, they’ll actually balance the till (always with a supervisor present) and check the security footage if there isn't a surplus in the drawer. It isn't in a bank's interest to have clients who feel cheated—whether by mistake or malice. Honestly, I have no idea how some people think, 🤷
I certainly wouldn't be able to sleep at night knowing I had taken $667 from someone else's paycheck; anyone who can do that is answerable to God. That’s exactly why this country is the way it is.😉


🤣 🤣 🤣 😂 😂 😂

I just don't get why this PDF has at least a dozen threads, some over ten pages long, where people are complaining about the exact same banks. If it's not in their interest, 🙄 🙄 🙄
why is this happening?
Michael Howard24 Michael Howard24 Member
10 messages
joined May 2010
#199 ·
Nicholas Turner said:Some people possess truly baffling logic.

If an educated clerk at a teller window—stressed because they’re handling someone else's cash—makes a mistake, we should forgive them since they'd be paying out of pocket otherwise. But if a highly trained surgeon—under pressure while handling actual lives—slips up, they should be tossed into a car crusher, stripped of their license, and forced to pay the victim a lifetime pension?

Doctors carry malpractice insurance to protect themselves from errors. And what about those bank tellers?

Let me reiterate: "Count your money. We don't accept retroactive claims." It’s a purely legalistic statement reflecting a bank's business policy. There is zero morality, ethics, or upbringing involved—so there really isn't even a point in debating it.

And I find it funny how you've never actually been shortchanged and then had to call them back to collect the rest, which would have finally reminded you that they don't honor retroactive claims. The issue is that the money suited him perfectly—he got his $333—but the transaction itself glitched; anyone can accidentally run a deposit instead of a withdrawal. The fact that employees aren't protected from these kinds of blunders is just corporate negligence, but you seem pretty eager to punish them just because you don't like the company they work for. Since the original poster hasn't shown up, I assume they started this thread just to get under your skin, and honestly, maybe you should take a look in the mirror. If I were missing $667, it would absolutely wreck my finances, considering we're all drowning in mortgage payments and utility bills, leaving next to nothing for food; we're basically magicians just surviving the month on these wages. Every human being should possess at least a shred of empathy, and if you don't feel for others, buddy, something is seriously wrong with you.
Nicholas Turner Nicholas Turner Active Member
125 messages
joined Oct 2010
#200 ·
Steven Reed said:Nicholas Turner, your logic is a bit flawed—comparing a person’s life and health to mere cash is laughable, if not outright trolling.

Look, I don't see the equivalence—whether a bank teller accidentally shortchanges me by $167 or a surgeon accidentally removes my right leg. What are we even talking about here, 😕 🤷 🤔

Even if the fine print says late claims won't be honored, I know—a friend told me—that if a client walks into a Chase branch to complain about an underpayment, they’ll actually balance the till (always with a supervisor present) and check the security footage if there isn't a surplus in the drawer. It isn't in a bank's interest to have clients who feel cheated—whether by mistake or malice. Honestly, I have no idea how some people think, 🤷
I certainly wouldn't be able to sleep at night knowing I had taken $667 from someone else's paycheck; anyone who can do that is answerable to God. That’s exactly why this country is the way it is.😉

Of course it isn't. You're absolutely right there! I'm not suggesting the scale of the mistake or the consequences are equal—rather, I am pointing toward accountability and the perceived "right" to fail.

My point is about the double standards—how when a bank clerk slips up, they aren't viewed as the villain because they were "under stress," yet when a doctor misses the mark, they are treated like a total incompetent.

Or take a waiter who messes up an order—it's no big deal, right? Easy fix! But essentially, the guy still botched it.

Everyone is human and prone to mistakes—we aren't all walking deities—and that is common knowledge. So, if we accept that, why does it feel like some professions are granted this leeway while others are held to an impossible standard?
Michael Howard24 said:And I find it funny how you've never actually been shortchanged and then had to call them back to collect the rest, which would have finally reminded you that they don't honor retroactive claims. The issue is that the money suited him perfectly—he got his $333—but the transaction itself glitched; anyone can accidentally run a deposit instead of a withdrawal. The fact that employees aren't protected from these kinds of blunders is just corporate negligence, but you seem pretty eager to punish them just because you don't like the company they work for. Since the original poster hasn't shown up, I assume they started this thread just to get under your skin, and honestly, maybe you should take a look in the mirror. If I were missing $667, it would absolutely wreck my finances, considering we're all drowning in mortgage payments and utility bills, leaving next to nothing for food; we're basically magicians just surviving the month on these wages. Every human being should possess at least a shred of empathy, and if you don't feel for others, buddy, something is seriously wrong with you.

I have never been shortchanged either way. Whenever I withdraw cash, I double-check everything right there at the window—I know how rigid American banks can be regarding disputes. I stay focused and look out for myself.
Michael Howard24 said:And I find it funny how you've never actually been shortchanged and then had to call them back to collect the rest, which would have finally reminded you that they don't honor retroactive claims. The issue is that the money suited him perfectly—he got his $333—but the transaction itself glitched; anyone can accidentally run a deposit instead of a withdrawal. The fact that employees aren't protected from these kinds of blunders is just corporate negligence, but you seem pretty eager to punish them just because you don't like the company they work for. Since the original poster hasn't shown up, I assume they started this thread just to get under your skin, and honestly, maybe you should take a look in the mirror. If I were missing $667, it would absolutely wreck my finances, considering we're all drowning in mortgage payments and utility bills, leaving next to nothing for food; we're basically magicians just surviving the month on these wages. Every human being should possess at least a shred of empathy, and if you don't feel for others, buddy, something is seriously wrong with you.

It is true that anyone can make a mistake, but you have to man up and own it—don't try to "justify" it with stress or family issues at home. We all deal with those things.

Michael Howard24 said:And I find it funny how you've never actually been shortchanged and then had to call them back to collect the rest, which would have finally reminded you that they don't honor retroactive claims. The issue is that the money suited him perfectly—he got his $333—but the transaction itself glitched; anyone can accidentally run a deposit instead of a withdrawal. The fact that employees aren't protected from these kinds of blunders is just corporate negligence, but you seem pretty eager to punish them just because you don't like the company they work for. Since the original poster hasn't shown up, I assume they started this thread just to get under your skin, and honestly, maybe you should take a look in the mirror. If I were missing $667, it would absolutely wreck my finances, considering we're all drowning in mortgage payments and utility bills, leaving next to nothing for food; we're basically magicians just surviving the month on these wages. Every human being should possess at least a shred of empathy, and if you don't feel for others, buddy, something is seriously wrong with you.

That’s just flat-out wrong. This isn't a corporate mandate; it’s an individual responsibility. It's like how doctors often opt into their own malpractice insurance through group plans out of their own paychecks. A hospital isn't going to prioritize premium coverage over, say, buying new lounge furniture for the staff.

Michael Howard24 said:And I find it funny how you've never actually been shortchanged and then had to call them back to collect the rest, which would have finally reminded you that they don't honor retroactive claims. The issue is that the money suited him perfectly—he got his $333—but the transaction itself glitched; anyone can accidentally run a deposit instead of a withdrawal. The fact that employees aren't protected from these kinds of blunders is just corporate negligence, but you seem pretty eager to punish them just because you don't like the company they work for. Since the original poster hasn't shown up, I assume they started this thread just to get under your skin, and honestly, maybe you should take a look in the mirror. If I were missing $667, it would absolutely wreck my finances, considering we're all drowning in mortgage payments and utility bills, leaving next to nothing for food; we're basically magicians just surviving the month on these wages. Every human being should possess at least a shred of empathy, and if you don't feel for others, buddy, something is seriously wrong with you.

You can't possibly know what I would do since I haven't specified—and for all you know, I might actually be a pediatrician treating kids in real life!
It feels incredibly beneath me to engage in such low-level personal attacks when the core issue—whether to return the funds or not—is strictly a matter of legal ethics and professional etiquette.

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