Maria Price3 said:Go ahead and make fun of me if you want—that’s basically what this forum is for, right?—but honestly, this is a legitimate psychological issue. I’d argue it’s tied directly to social phobia, and in my own experience, it stems from this deep-seated fear of rejection from whoever happens to be on the other end of the line. Whether I'm trying to deal with a customer service rep at a place like Verizon, filing some paperwork with a local agency, or just calling up friends to hang out, my brain starts spinning through fifty different negative scenarios where the call ends up being useless or awkward. It creates this massive amount of internal frustration before I even dial. Most of the time, things turn out fine, of course, but these kinds of irrational fears—even if they seem ridiculous to someone else—are just a fundamental part of living with anxiety.
I have to admit, this is the first time I've heard about this specific fear.
But based on your explanation, there is definitely something to it.
It is all happening in your head.
For instance, I never run through scenarios where someone might reject my request when dealing with an organization. I don't think about it at all.
Perhaps you should try viewing them differently. They are paid professionals. They are there to serve you. They should be at your disposal.
What actually frustrates me is when I need something from a company and they just transfer me to three different numbers because nobody has the answer. 🙏