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Email issues on my laptop

Started by Jacob Johnson70 · · 👁 5 views · 5 replies

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Participants Jacob Johnson70darkcyclist92fadedorca66Megan Thomas5
Jacob Johnson70 Jacob Johnson70 MemberOP
42 messages
joined Oct 2021
#1 ·
Hey everyone.
Just picked up a new laptop and I'm trying to sync my email from my old computer over to Google Workspace.
I went through the motions and copied all the settings—incoming, outgoing, ports, everything—but I keep getting hit with an SMTP server error.
Any idea what I'm missing here?
darkcyclist92 darkcyclist92 Active Member
66 messages
joined Nov 2014
#2 ·
Are we talking about a private server here? Or are you using a standard provider like Gmail or Outlook?

If it’s a private setup, have you actually configured the username and password credentials directly on the server itself?
fadedorca66 fadedorca66 Regular
372 messages
joined Nov 2022
#3 ·
Can you actually receive emails?
Jacob Johnson70 Jacob Johnson70 MemberOP
42 messages
joined Oct 2021
#4 ·
darkcyclist92 said:Are we talking about a private server here? Or are you using a standard provider like Gmail or Outlook?

If it’s a private setup, have you actually configured the username and password credentials directly on the server itself?

It's private, I think. The domain belongs to some non-profit organization.
I can log in via webmail just fine.

fadedorca66 said:Can you actually receive emails?

I haven't even gotten that far. Just finished installing macOS and Google Workspace.
When I launch the mail client, the setup wizard pops up, but once I enter everything, it throws an error for the outgoing SMTP. The settings are identical to another computer where it works perfectly.
Tried swapping the outgoing server, but no luck.

EDIT: Never mind. Set it to Gmail just to test, and it works fine.
Megan Thomas5 Megan Thomas5 Active Member
132 messages
joined Jan 2021
#5 ·
Go to your control panel and just search "mail" in the top bar. You should see Mail 32 pop up—use that to set up the account. This newer version of Outlook acts weird with domains if they aren't some big, household name.
You probably need to set the outgoing server to SSL on port 465 with authentication enabled.
Jacob Johnson70 Jacob Johnson70 MemberOP
42 messages
joined Oct 2021
#6 ·
Megan Thomas5 said:Go to your control panel and just search "mail" in the top bar. You should see Mail 32 pop up—use that to set up the account. This newer version of Outlook acts weird with domains if they aren't some big, household name.
You probably need to set the outgoing server to SSL on port 465 with authentication enabled.

It works.
Thanks. 🙏

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