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BIOS Issues

Started by Nicholas Miller6 · · 👁 4 views · 12 replies

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Participants Nicholas Miller6Sandra Cook60wearymason4Larry Ortiz5
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#1 ·
I was trying to flash my BIOS... grabbed the latest version from the motherboard manufacturer's site and started the update. Right in the middle of it, the screen just froze, and then I got hit with a Blue Screen of Death because of my GPU (but that's a whole other issue), so I had to hard reset. Now, I can't get into the BIOS at all, or even boot into anything else. I just get two short beeps when I turn it on. My board is an ASUS ROG Strix X570-E.

I was updating to version 1.80. To be honest, I've been getting that Blue Screen of Death on every version from 1.40 through 1.80. Everything worked fine on 1.30 and older, but I couldn't stop thinking about it and really wanted to get updated.

Is there any way at all for me to get back into my good old BIOS?! :S
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#2 ·
I tried pulling the battery from the motherboard, but no luck there.

So, to give you the quick version: I was updating the BIOS directly from macOS when I accidentally rebooted the PC halfway through the install. Now, I can't get into the BIOS at all, and I'm getting absolutely nothing on my monitor. All I hear are two short beeps.
Sandra Cook60 Sandra Cook60 Active Member
80 messages
joined Oct 2014
#3 ·
Try resetting the CMOS. Just pulling the battery isn't enough.
Try running with just one stick of RAM and perform a proper CMOS reset using the jumper. Make sure there is zero power running to the board and wait at least 15 seconds after unplugging it. Follow the manual exactly.

If you had a Gigabyte motherboard, you wouldn't be dealing with this. They've used Dual-BIOS for seven years now to handle exactly these situations, and most of the time, you don't even need an update.
I wouldn't take an ASRock if someone offered it to me for free, regardless of the price. It’s all a joke. Does anyone actually have one that works reliably, or is that just a myth?

Sorry, I have no other advice to offer.
When updating, the system must be 100% stable. Use DOS via a USB drive or a floppy, or update directly through the BIOS. If macOS isn't running perfectly stable, do not—under any circumstances—attempt an update through the OS.
Follow the motherboard manual to the letter. Anything else is an unnecessary risk.
Take the BIOS version for example; after the update, you should boot into macOS normally first, then shut down, restart, enter the BIOS, and select reset / Load Optimized Defaults.
Some people go straight into the BIOS and Load optimized defaults immediately...
That is why you actually need to read the manual!
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#4 ·
No luck. Same thing happening. The fans are spinning up and everything seems to be running, but there’s just no signal reaching the monitor, and I’m getting those two beeps right at startup. I read online that I might be able to fix this using a USB drive or a disc, but I could really use some details on how to actually go about doing that..
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#5 ·
ASUS ROG Strix X570-E
Download
BIOS
Please read the information below before downloading or updating your BIOS
We don’t recommend users to update the BIOS if their system is already running normally. ASRock® assumes no responsibility for any damages caused by improper operations of downloading or updating the BIOS. Before you download or update the BIOS, please read " (How to Update)" below carefully.

...man, even after seeing that warning, you still went ahead and flashed the BIOS 😢
..maybe there was an issue with the old version? This newer one might have actually helped you out:
1.Improve CPU compatibility.
2.Improve DRAM compatibility.
3.Support secure boot for AM3 CPU

...now it looks like you're headed to a repair shop, assuming they can even fix this mess.....
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#6 ·
Honestly, I think a trip to the repair shop might be unavoidable—you’re probably looking at having a technician solder a new chip onto the motherboard...
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#7 ·
Nicholas Miller6 said:No luck. Same thing happening. The fans are spinning up and everything seems to be running, but there’s just no signal reaching the monitor, and I’m getting those two beeps right at startup. I read online that I might be able to fix this using a USB drive or a disc, but I could really use some details on how to actually go about doing that..

You can't have the power supply plugged into the rig when you do this. Like, yank the power cable out of the wall first. Wait about 15 seconds for the capacitors to fully drain, then mess with the jumper. Once you put everything back together, give it a shot to see if the BIOS will actually boot... though honestly, I wouldn't hold my breath.
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#8 ·
About two months ago, right after I swapped out my GPU, I started getting the Blue Screen of Death. I actually fixed that by rolling back to an older BIOS version. Fast forward to today: I was reinstalling macOS and, honestly, just because I was bored, I decided to step through all the BIOS updates one by one—starting from 1.40 all the way up to 1.80. That’s when the screen froze, I had to force a restart, and... well, everything went south.
I've still got the warranty on this. Do you think they'll charge me for the repair? And if they do, hopefully it's just the motherboard itself being replaced?
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#9 ·
Larry Ortiz5 said:Honestly, I think a trip to the repair shop might be unavoidable—you’re probably looking at having a technician solder a new chip onto the motherboard...

😢.... so yeah, there's no socket on that board to just pop it out 🤦...if you want to swap it, you're gonna have to track down a specialist service center that actually handles this kind of work....
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#10 ·
wearymason4 said:You can't have the power supply plugged into the rig when you do this. Like, yank the power cable out of the wall first. Wait about 15 seconds for the capacitors to fully drain, then mess with the jumper. Once you put everything back together, give it a shot to see if the BIOS will actually boot... though honestly, I wouldn't hold my breath.

I know. It won't.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#11 ·
Lol, obviously you can't just take this to any random repair shop—you need a high-end specialist if you want it done right. Or, if your motherboard is still under warranty, you might as well reach out to ASRock to start an RMA process. Just keep in mind that it’ll probably take quite a while to get everything sorted, so you're kind of on your own for now. I honestly have no clue why you were messing around in the BIOS in the first place—was it just because you were bored?
Nicholas Miller6 Nicholas Miller6 MemberOP
32 messages
joined May 2022
#12 ·
What does RMA actually mean?
So far, so good...
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#13 ·
Take a look at this—regarding the RMA process—do you think if we send the motherboard back to ASRock, they might just send us a replacement BIOS chip instead? Anyway, shoot me an email once you check, and make sure to write everything out really clearly and in detail using English...

http://www.asrock.com/support/index.asp?cat=RMA

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