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BlueScreenView: Getting stop 0 x0000005 error

Started by rustyviper22 · · 👁 4 views · 9 replies

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Participants rustyviper22William Richardson12Larry Ortiz5steelnomad92Lisa Perez50Sandra Cook60
rustyviper22 rustyviper22 MemberOP
11 messages
joined Jan 2017
#1 ·
Hi. I have a new Dell Latitude. I installed Windows 7 64-bit and finished all the configurations... I even got everything I need installed, but for the third time now, after just a few hours, I'm hitting a BSOD with error stop 0 x0000005. It’s a brand new laptop, but I pulled out the original HDD and swapped in an SSD instead. The old HDD slot is just empty now. Could removing the hard drive be the issue? Or is it something else entirely? Thanks.
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#2 ·
Grab BlueScreenView and paste whatever it spits out here.
rustyviper22 rustyviper22 MemberOP
11 messages
joined Jan 2017
#3 ·
William Richardson12 said:Grab BlueScreenView and paste whatever it spits out here.

Where am I supposed to install it? I can't even boot into Windows...
rustyviper22 rustyviper22 MemberOP
11 messages
joined Jan 2017
#4 ·
I can't even get into Safe Mode
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#5 ·
How old is this laptop, anyway? I wouldn't be surprised if you're seeing those blue screens because of Windows 7—since you mentioned it’s a relatively recent model, it might just be lacking official drivers for that OS. That’s usually the culprit behind a BSOD, isn't it? P.S. Did this all start happening right after you swapped out the HDD for an SSD?
steelnomad92 steelnomad92 Newcomer
4 messages
joined Apr 2017
#6 ·
https://answers.microsoft.com/en-us/...e-9b7166af8bbd
rustyviper22 rustyviper22 MemberOP
11 messages
joined Jan 2017
#7 ·
Got a new laptop; first order of business is installing macOS.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#8 ·
Just go ahead and install Windows 10—it'll be fine. Honestly, Windows 7 just isn't meant for a modern laptop like yours, especially since that OS has been around since back in 2009... plus, if your manufacturer doesn't offer official driver support on their site, you're pretty much stuck.
Lisa Perez50 Lisa Perez50 Active Member
170 messages
joined Feb 2020
#9 ·
From what I can tell, those 450 models mostly run on 7th gen processors. Based on the specs I've seen, you're pretty much stuck with Windows 10. Look, I’m no tech expert, but go find the manual that came with the laptop. It seems like Windows 10 is your only real option here. 😉
Sandra Cook60 Sandra Cook60 Active Member
80 messages
joined Oct 2014
#10 ·
rustyviper22 said:Got a new laptop; first order of business is installing macOS.

Installing Windows alone isn't enough...
1. Windows 7 is perfect for your laptop. You need the 64-bit version for the memory; it’s more stable and standard.
2. Don't bother with other software right away.
Set up your internet immediately to download the drivers for your laptop, or grab them from another computer and put them on a USB stick...
Install everything! Drivers, chipset, graphics, etc.
Extra software isn't necessary, but drivers are vital to prevent errors like 0X000..005.

http://h20564.www2.hp.com/hpsc/swd/p...00&swLangOid=8

Pick your Windows version there and download it...

Don't expect Windows to include every driver, let alone the best versions.

Once that's done, if I were you, I'd create a Backup just to be safe.
That way, if you mess something up, you can run a quick recovery from the Backup.

A computer only runs at full speed and stays secure with the right drivers. Is that really so difficult? Once it's done, everything works as it should.

Best,

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