Compatibility issues between two laptops using RTF files

I managed to snag a dentist right before everything shut down 🙏, but I couldn't track down a repair tech.
Basically, the screen border—the frame itself—is totally wonky. The left side is shifted over by a few inches or something... so the actual display doesn't line up with the laptop body at all.

It was actually working "perfectly" fine for a while. But lately, this past week, the fan has been going absolutely ballistic—it just keeps spinning faster and longer every single day. First it’d blow for like half an hour then chill out, then it was an hour, and now? It can just blast for hours on end.

Since I'm buried in work, a relative lent me this ancient laptop that was just sitting in a corner of their house gathering dust. Only problem is, there's no Microsoft Word on it. It uses some weird RTF program instead. Never even heard of it.

I tried typing something up on that old thing, moved it to a USB drive, then plugged the USB into my overheating machine, and it recognizes and opens everything in Microsoft Word just fine. Is there any chance of doing the opposite? Because, goddammit, it won't recognize my files at all.

What am I supposed to do here?

Are repair shops just closed for good or what? 🕺

Thanks. 👍

Fixed it. If anyone’s actually struggling with this, just save your files in that ancient 97-2003 format—you know, the old school stuff—and even a total dinosaur of a computer will recognize them perfectly fine. Everything works... 👍

As for everything else? Well, I guess we’ll just have to wait for things to actually get better...