#1 ·
I was watching some old clips last night and it got me thinking about how quickly the connection between a leader and their people can just... snap. It’s one thing to have a bad run of results, but it’s a whole different level of weird when someone is standing there giving an interview and you can tell they aren't even living in the same universe as the fans.
It’s that specific type of cognitive dissonance that drives me crazy. You’re sitting there watching the chaos unfold on the pitch, seeing the frustration in the stands, and then the person in charge acts like everything is totally fine or, even worse, like they don't understand why anyone is upset. It feels patronizing, like they’re reading from a script while the house is burning down around them.
I’ve seen it happen in different settings, not just sports, but it’s most obvious when the stakes are high. Once that trust is gone and the "vibe" shifts, no amount of polished PR can fix it.
Have you guys ever felt like a team or a leader was just completely out of touch with what was actually happening?
It’s that specific type of cognitive dissonance that drives me crazy. You’re sitting there watching the chaos unfold on the pitch, seeing the frustration in the stands, and then the person in charge acts like everything is totally fine or, even worse, like they don't understand why anyone is upset. It feels patronizing, like they’re reading from a script while the house is burning down around them.
I’ve seen it happen in different settings, not just sports, but it’s most obvious when the stakes are high. Once that trust is gone and the "vibe" shifts, no amount of polished PR can fix it.
Have you guys ever felt like a team or a leader was just completely out of touch with what was actually happening?