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HDD and GPU issues

Started by Nathan Cox16 · · 👁 3 views · 14 replies

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Participants Nathan Cox16Larry Ortiz5William Richardson12
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#1 ·
Greetings, everyone. At first glance, if I were to describe my issue, many might assume it is purely software-related, though I am finding it quite difficult to provide an accurate diagnosis.

To begin with, I have an HDD with several bad sectors; it isn't a massive amount, but it causes an error message every single time I boot my PC stating that the drive is failing. It has actually been operating this way for about a year now. I fully intended to replace it, but I always seem to find more pressing expenses to cover 😁

The trouble truly began about a week ago. Out of nowhere, while I was simply browsing the web, my screen went black. Upon restarting, my resolution had defaulted to 800x600. My immediate thought was, "Great, my graphics card has died." In Device Manager, a yellow exclamation mark appeared with Code 43, stating that Windows has stopped this device because it has reported problems.

My first instinct was to reinstall the graphics drivers. After doing so and restarting the PC, the issue seemed resolved, and everything appeared to be functioning normally. However, about five days later, while I was watching a movie, the screen blacked out again. This time, even after a restart and attempting to reinstall the drivers, the problem persisted. I tried booting into Safe Mode, manually adding specific driver files, and applying various fixes found online, but nothing worked.

Since I was in the middle of university finals, I didn't have the luxury of time to wipe Windows and troubleshoot extensively, so I continued working on the system as it was. A few days later, even stranger things occurred. When I power on the computer, even within the BIOS, instead of a standard black and white display, I see colorful dots appearing against a black background. Furthermore, just before Windows loads, strange symbols flash on the screen for a second. It is a very peculiar phenomenon that I have never experienced before. Naturally, since I couldn't fix the issue, I decided it was time to perform a clean installation of Windows.

However, once I deleted the partition and attempted to format the drive, I received an error stating that a new version of Windows cannot be installed because the disk is nearing failure. Essentially, the installation is blocked.

My dilemma lies in the fact that I cannot determine what has actually failed. Is my HDD so compromised that it is preventing the graphics card from functioning correctly, or did my graphics card fail at the exact same time? That would certainly be the worst-case scenario, though I am still holding onto hope that this is merely a software issue.

Replacing the HDD—or perhaps upgrading to an SSD—is a relatively simple task, but if the graphics card is indeed the culprit, that will represent a much larger investment 😢

I am desperately hoping that these BIOS glitches and graphical artifacts are simply side effects of the dying drive, but I would appreciate any assistance from anyone who has encountered similar symptoms.

I will upload some photos later so you can see exactly what the screen looks like during startup.

Update: I managed to get Windows installed somehow and have finished installing all the updates, but the graphics card still won't function. Does this mean it is likely dead, and there is no hope left for it? 🙂
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
To kick things off, go ahead and grab CrystalDiskInfo and get it installed. Once that's done, you'll be able to see exactly what kind of shape your hard drive is in...

A blue status means everything is looking good—your drive is healthy...

Yellow means there are some issues cropping up (it should actually tell you exactly what's going wrong)

If you see red, though, your drive is basically in total meltdown mode. You really need to back up all your important files immediately and start looking for a replacement...

By the way, what kind of graphics card are you running? And when was the last time you actually blew the dust out of your PC? Anyway, let's focus on checking that hard drive first, and then we can go from there...

Here is the link to download the program I mentioned.. http://crystalmark.info/download/index-e.html
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#3 ·
If the GPU can still push a basic 800x600 image, the hardware isn't dead yet. It's likely a driver issue... something's messed up in whatever you're installing. Could even be some bad sectors on your hard drive or faulty RAM tripping up the driver installation. Just grab this program and run a check to see what's actually going on.
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#4 ·
Larry Ortiz5 said:To start, please download and install the CrystalDiskInfo program. Once you have done that, you will be able to see the health status of your hard drive...

A blue status indicates that everything is functioning perfectly with the hard drive...

A yellow status means the hard drive is experiencing some issues (it will specify what the problem is).

A red status means the drive is in critical condition; you should immediately back up all important data and prepare to purchase a new hard drive...

By the way, which graphics card are you using? When was the last time you cleaned the dust out of your computer? For now, let's focus on checking the hard drive first, and then we can proceed further...

HERE is the link to download the aforementioned program... http://crystalmark.info/download/index-e.html


I downloaded the program, and it says the Health status is BAD. The temperature is fine, at 34 degrees.

However, when I look below to see what the specific issue is, only one thing is highlighted in red:

Reallocated sectors count. Current: 1, Worst: 1, Threshold: 36.

As I mentioned before, sectors are failing, but this has been happening for quite some time now without any major complications.

My graphics card is a GeForce GTX 260. I downloaded the drivers from the official website, so it shouldn't be an issue there. It seems as though the hard drive is somehow blocking the graphics driver for some reason, even after I reinstalled Windows.🤷

I occasionally clean the dust out of the PC, but right now my only hope is to pull whatever data I can once I open it up, reseat the graphics card, and see if that helps. I am not sure what else to try.

The strange symbols still appear when the PC boots up, and there are odd colors in the BIOS. Is there a program available to check the condition of a graphics card?
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#5 ·
Probably just the HDD, but here's a tool so you can check your GPU yourself http://www.ozone3d.net/benchmarks/fur/
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#6 ·
If you're seeing a "BAD" status—basically that red warning light—my honest advice is to just go ahead and pick up a new drive. Honestly, they aren't exactly breaking the bank these days, right? Besides, if you wait, that drive is just going to keep degrading every single day—those bad sectors tend to multiply until the whole thing just gives up on you entirely. My suggestion? Grab a fresh one, and while you're at it, pull that graphics card out and give it a good dusting. You might even want to take it apart to swap out the thermal paste while you've got it out of the case...
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#7 ·
I was certainly planning on picking up a new drive, provided my graphics card actually holds up. I think I'll give that software a shot now.

While I have everyone's attention, I wanted to ask a quick question: I am considering getting a smaller SSD specifically for Windows and perhaps a single game, while keeping an HDD for all my data storage. I would love to find the most cost-effective way to make this happen. Since I am based in Indianapolis, I usually look at Best Buy, but I am open to any retailers that offer reliable shipping.

EDIT: I have installed the program, but whenever I attempt to launch it, I encounter an error message: Could not initialize ZoomGPU. Furmark startup failed.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#8 ·
What kind of motherboard are you running? Give me the manufacturer and the specific model...

As for the software... I'm honestly not sure what to tell you—the program is being a total pain and keeps throwing an error right when I try to launch it..
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#9 ·
As far as I can tell, it’s totally possible your GPU is just dying... maybe some part of the chip fried itself somewhere. FurMark doesn't really explain that specific error, though. Based on everything else, you should just check if Speccy even recognizes the card. If it doesn't show up there, it's toast.
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#10 ·
View on imgur

View on imgur

Is this what I should expect every time I boot up my PC?

EDIT:

Interestingly, Speccy identifies the graphics card just fine, though I find myself quite perplexed by the situation.

Graphics
Graphics standard monitor (1600x1200@1Hz)
Nvidia GeForce GTX 260 (XFX pin Group)

As for the motherboard, I believe I have identified it correctly here:

Motherboard
Motherboard ASRock P55M Pro (CPUSocket)

Furthermore, the temperature reading for the graphics card is completely absent; the field exists, yet it fails to display any data at all.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#11 ·
For an SSD, you should definitely check out the Links provided—I'd go with an Intel drive for $183 if you want to stick to the 120GB range, or just grab a Samsung for maybe fifty bucks more. Intel offers a 5-year warranty on their gear, whereas Samsung only gives you three years... though honestly, you really can't go wrong with either one.

As for the graphics card, if yours finally kicked the bucket, maybe try hunting on eBay? Look for something with a passive heatsink and a low profile—if you aren't planning on doing any serious gaming, you can usually find those pretty cheap.

EDIT: I'm thinking of something similar to this... http://www.ebay.com/itm/example-link
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#12 ·
I am primarily interested in gaming, which honestly makes thinking about graphics cards quite a headache right now. To be fair, this one performed well in its day, but modern titles are simply out of reach since it lacks DX11 support. I have been considering an upgrade, but looking at the total cost for both a new GPU and an SSD... well, let's just say it's a lot to swallow! The most frustrating part is that I can't actually diagnose whether the card is failing or if there is some other issue occurring. I plan to test it out in a friend's rig to see how it behaves there.

Is this motherboard a solid choice for newer generation graphics cards and drives? Will I run into any compatibility issues regarding the pins?
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#13 ·
The motherboard seems solid. You won't have any trouble getting that SSD installed—just plug in the SATA power cable from the PSU and the SATA data cable from the motherboard, and you're good to go. By the way, which processor are you running?

Regarding your current graphics card, if I were you, I'd try swapping it into another PC. If you run into the same issues over there, then at least you'll know for sure that the card is the culprit. 🙂
Nathan Cox16 Nathan Cox16 MemberOP
19 messages
joined Apr 2016
#14 ·
Intel quadcore I5 750, 2.67GHz
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#15 ·
My old CPU 😍 It’s still a perfectly solid chip for gaming. Honestly, once you finally have the budget for a massive upgrade—like something way more powerful than a GTX 1060—you won't be dealing with any major bottlenecks...

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