Is it okay if I start a new thread?

I’m at a loss here—not sure who to even reach out to. I’ve sent a few messages to the admins, I think, but haven't heard a peep back. Is it alright if I start a thread for a family over in St. Louis needing some help with groceries, cash, heating bills... the usual stuff? I’d lay out the whole situation in the post along with their number, so anyone willing to step up can just contact them directly and work things out. Thanks...
Also, if it is allowed, where exactly should I be posting this? Thanks.

Here’s a PDF that should walk you through all the technical stuff for the forum.
Honestly, you’re probably better off just reaching out to Nica directly.