#1 ·
So, here’s the situation. Everything just completely froze up while I was browsing the web, and since the whole system was crawling along at a snail's pace during recovery, I decided to just force a reboot. Right then, Windows decided it was the perfect time to try an update, but it choked halfway through. Now, it's stuck in this endless loop of restarting and attempting to finish that failed update, but nothing actually happens. I tried to force my way into Safe Mode, but I ended up failing that too and just told it to load Windows normally instead. Since then, I haven't been able to get past this black screen filled with white text—the one that mentions booting from a CD/DVD. It just sits there, staring back at me. Even when I try to prioritize the hard drive in the BIOS, it’s like hitting a brick wall; it stays stuck on that screen, even if the "boot from cd" message isn't even showing anymore. I can't even reach the Safe Mode option now. I used to be able to trigger the automatic repair via the recovery menu, but because I can't move past this black screen, I can't get anywhere near those settings. Is Windows totally trashed here? Or am I looking at a dead hard drive?