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Issues installing Windows 10

Started by ironcyclist452 · · 👁 4 views · 11 replies

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Participants ironcyclist452fadedorca66Michael Jackson10Megan Thomas5
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#1 ·
Just picked up some brand new parts for a build:
Ryzen 3 3200 g, an ASUS Prime 320M-K motherboard, and 8GB of Kingston RAM (2x4GB sticks).
I'm trying to install a clean copy of Windows 10 Home onto a blank 120GB WD SSD, but I'm hitting a wall.
First, I switched the BIOS to UEFI mode. The boot starts, but then it just hangs on a blue screen. Nothing happens for over half an hour. It’s like staring at a brick wall.
Then, I switched back to Legacy mode. The USB loads fine, but once it hits the setup screen asking for language, region, and keyboard layout, my mouse and keyboard just die. They stop responding entirely. It’s as if Windows doesn't even know they exist. In the BIOS, everything worked perfectly fine.
Need some help here.
Thanks
fadedorca66 fadedorca66 Regular
372 messages
joined Nov 2022
#2 ·
Grab the Microsoft
Tool
here to burn those Windows files onto a USB drive:https://www.microsoft.com/en-us/software-download/windows10

Make sure you switch the boot mode back to UEFI before you start installing.

If your mouse and keyboard are still acting up, try plugging them into different ports on the back of the motherboard. I noticed yours has two USB 2.0 ports, so maybe just stick them in the black ones.
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#3 ·
I get what you're saying, but shouldn't my flash drive, which came with an original licensed version of Windows, be bootable right out of the box?
fadedorca66 fadedorca66 Regular
372 messages
joined Nov 2022
#4 ·
How'd you get Windows onto a thumb drive?
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#5 ·
Picked them up on a USB drive. It's the Windows 10 Home retail version.
fadedorca66 fadedorca66 Regular
372 messages
joined Nov 2022
#6 ·
Huh, I gotta admit, I haven't heard of them selling Windows like that before.

I don't know, it probably should be working in UEFI mode. Maybe try switching up the USB ports.
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#7 ·
The BIOS offers both UEFI and legacy modes, so you just pick whichever one fits.
Michael Jackson10 Michael Jackson10 Active Member
140 messages
joined Feb 2023
#8 ·
ironcyclist452 said:I grabbed them on a thumb drive. It's a Windows 10 Home retail version.

I've never actually laid eyes on that specific package in person, but there really should be a little card inside with an activation code.
USB drives can be super flaky too, or maybe they're just loaded with some ancient version that won't recognize your hardware (is that 3200G the newest thing you're running?).
Why not just grab the latest ISO straight from Microsoft's site and plug in your own key during setup? No one's gonna stop you!
At the very least, you'll dodge a massive mountain of updates you'd have to hunt down after installing anyway...

Just checking—that Windows 10 Key hasn't been used already, right?
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#9 ·
If you grab a retail version of a Windows 10 Key, it stays with you even after a hardware swap. You just have to give Microsoft support a call to get it sorted out.
Megan Thomas5 Megan Thomas5 Active Member
132 messages
joined Jan 2021
#10 ·
Grab the latest Windows media creation tool, because if things are still broken, you're looking at an RMA!
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#11 ·
Richard Lee47 said:Just grab the latest Windows media creation tool. If it still fails, it’s an RMA situation.

I already hauled it back to the repair center. Even they couldn't get Windows to install, so they're flagging it as a likely motherboard failure. I've got my receipt and the warranty, so now I'm just stuck waiting for them to fix it.
ironcyclist452 ironcyclist452 NewcomerOP
2 messages
joined Feb 2015
#12 ·
Finally got this sorted out. Turns out the issue was the installation drive itself—some supposedly "official" Windows media I bought. The technician just wiped it and installed his own version of Windows, then I punched in my own key to make everything legal again. It’s honestly mind-blowing how you can buy an official retail drive and still get junk. My tech mentioned he’s seen one of those faulty sticks fry a motherboard before. Just a heads-up for anyone else dealing with similar headaches: watch your hardware. Thanks everyone, take care.

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