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Need help with a Logitech headset warranty claim

Started by Megan Moore60 · · 👁 4 views · 1 reply

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Participants Megan Moore60
Megan Moore60 Megan Moore60 MemberOP
10 messages
joined Nov 2011
#1 ·
Hey everyone, I recently picked up a Razer DeathAdder headset from Best Buy, and it wasn't until a few days later that I actually checked their official website and realized there were supposed to be some extra accessories included in the box that I didn't receive:
2m cable with inline volume and mute
Mobile cable with button
Y splitter for separate mic and headphone ports


Has anyone else run into something like this, and do you think it's even worth filing a formal complaint or return?
I know that sometimes companies vary what they include in the packaging depending on which region you're in—kind of like how a specific car trim might have different features depending on if you're buying it in New York versus California—so maybe this is just how they handle things here in the US...
Megan Moore60 Megan Moore60 MemberOP
10 messages
joined Nov 2011
#2 ·
Oh, I just realized I missed the fine print on the product page—it actually lists everything included in the box, so it looks like we’re all set after all:
WHAT'S IN THE BOX
Pro X wireless headset with mic
Memory foam and leatherette ear pads (pre-installed)
Memory foam and fabric ear pads
USB LIGHTSPEED wireless receiver
Detachable mic with foam pop filter
1.8m USB Type-A (USB-A) to USB Type-C (USB-C) charging cable
Carrying case
User documentation

I’m honestly pretty curious to see what the folks over at Logitech have to say about this...

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