Water bills

The title should’ve actually been this: Late billing—basically, I won't name "American Water" right off the bat, but they don't even mail bills; their employees just drop them off manually.
Bills are always due on the 15th of the month, and they toss them in mailboxes either the day before or the actual day they're due. To be specific, last month my bill hit
my mailbox on Oct 15th around 10 AM. I paid it instantly via online banking, but since it was a Saturday and I used a different bank, the payment didn't clear until Monday, Oct 17th.
Now, this month’s bill shows up on Nov 14th with an extra line item for "late fees"—just 14 cents. It’s not about the 14 cents, though; it’s the fact that about 500 households got their bills on the 15th last month.
I only found mine because I happened to hear someone bump against my mailbox. Mail doesn't get checked on Saturdays, and nobody's looking at their boxes until Monday, so most people end up paying during the week and suddenly it's not
just 14 cents—it turns into a couple of bucks or more depending on how high the bill is. This wouldn't even be an issue if the bill didn't say it was issued on the last day of the previous month (where did those 15 days go?). When you try to ask questions, the guys
over at "American Water" just dodge you—passing the buck from one person to the next until they finally give you some CFO's number, who, surprise surprise, doesn't exist. Month after month, I know for a fact on my street and the surrounding blocks
that everyone is being flagged as a late payer and getting slapped with these "interest charges." And don't even get me started on the meter readings; they haven't done a real reading in three months. They just guess the usage, and then when things look suspicious
and you check it, you find out you're being billed for 30 units you didn't use. You call them, tell them what the actual reading is, they apologize, and then they send a corrected bill that arrives even later—around the 20th—but still keeps the deadline as the 15th. Naturally, next month comes around and
the "late fee" is even higher.
So, my question is: Is there any ground here to file a fraud report?
Is there actually a law stating how many days before the due date the bill has to be delivered?
And seriously, what am I supposed to do? They're constantly treating us like idiots.

Thanks in advance!

Honestly, you just gotta find some reporter and lay it all out for them, right? Then when they see the story hit the news, either those bills will actually arrive on schedule or they'll finally stop slapping us with those ridiculous interest charges.
The actual fraud amount is peanuts—like, what, fourteen cents?—because an American Water employee just misread the meter, but hey, at least they fixed their screw-up by sending over a new bill.

It’s not just about some measly few cents—that’s just my own bill being paid upfront. You’ve got maybe 500 other households on my street and the surrounding blocks who don't settle up right away, waiting that full seven-day window. By the time they pay, those late fees start stacking up—a dollar here, two there—so when you actually look at the total math for my neighborhood alone every single month, we're talking way more than just pocket change. And honestly? I'm sure it's even worse once you look at the rest of the city.

Look, you can't just look at a scam as one big, messy pile of fraud; you have to look at every single individual consumer who got ripped off, and if you don't do that, you’ve got nothing. It's all just sensationalist tabloid garbage anyway.