gentlemoose57 said:Over by my place near Waste Management, they show up twice a week without fail.
The bins are honestly never even full—we actually did some math once, looking at how much they charge each apartment per liter, and when you crunch those numbers, it turns out those two old bins we used to struggle with—you know, the ones that were always overflowing and impossible to lid before pickup—were barely even 50% capacity. So, we actually went ahead and asked, and they straight-up told us we were entitled to more bins! Now we have four, and we haven't had a single issue with overfilling since.
Maybe the point is that you should be calling the Sanitation Department instead of venting on a forum.
Complaining here, asking for advice, or comparing notes... it’s fine, but you have to realize (hopefully) that this won't actually fix your problem.
Once you actually solve it, then maybe come back and post about the process: where it got stuck, which department was easier to deal with, who to avoid, who you called, and who you actually spoke to.
When I was dealing with a specific issue involving a public agency, I was so persistent that the director of the entire sector ended up meeting me in person.
The second he saw the mess firsthand, he ordered his team to fix it immediately.
And it got fixed, on their dime.
I'm not saying it works every single time, but a similar thing has happened to me several times.
One more thing: I have never, ever been aggressive. No yelling, no insults, no threats. If things ever get heated and my voice goes up a bit, I just say, "I'm sorry, I didn't mean to raise my voice, I'm just frustrated."
Try it. It won't work every time, but it often does. 🙂