@Kate Martin3. Honestly, I really wouldn't want to use Linux because it's just not my thing at all. If that's the only way to fix this, then the laptop is going straight onto Craigslist, but I truly appreciate you trying to help me out here.
@wearymason4 I'm not seeing any interference issues on my end. My phone works perfectly fine over the Wi-Fi, and whenever my sister comes over, she brings her own laptop and everything runs smoothly for her too (if I remember correctly, hers is an Acer, not an HP). Plus, I don't have any interruptions from Windows updates since I've disabled them entirely; I actually have a backup of Windows 7 that I activated using one of those activation tools. I'm sitting about two feet away from the router in a direct line of sight. I mean, what good is a laptop if I have to sit right next to the router just to get online?😢.
@Larry Walker24 But look, I’m getting normal internet speeds on every single other device in the house except for this specific laptop. I'm not sure what kind of insight a speed test would give me if everyone else in the house is browsing normally while I'm struggling. I find it hard to believe it's a router issue when every other gadget is connecting to that same router without a hitch.
@William Richardson12 I ran a speed test, and the results were pretty underwhelming. Ping is 32, download is 0.55, and upload is 0.12. I haven't tried testing it with an Ethernet cable yet, but again, my goal here is to make this laptop work properly over Wi-Fi so I can actually carry it around with me. If I wanted to be tethered to a cable, I'd just stick to using a desktop PC.
I'm at a total loss—I honestly don't know what other version of this question I could type into Google to find an answer I haven't already stumbled upon. I'm feeling pretty desperate at this point.