IRS and Tax Filing Issues
in Business, Accounting & Taxes ·
Carl Turner2 said:I’ve been hitting a bit of a wall lately with the IRS website, specifically when I try to sign my digital forms. It’s one of those maddening technical glitches where everything looks perfectly fine on the surface—all my digital certificates are installed, they show up clearly in the system, and everything seems to be in order. But the moment I actually attempt to sign and submit a document, I get slapped with that cryptic error message: "THE KEYSET IS NOT DEFINED." This has been happening consistently since I made the switch to Windows 8. I’ve tried reaching out to tech support at both my bank and even the help desks over at the IRS, but honestly, it feels like I'm just talking to a brick wall; nobody seems to have a clue how to resolve this specific headache.
From what I understand about using all these "e-government" apps, you aren't actually supposed to be using the latest versions of Windows, Internet Explorer, Adobe, and so on. I've been told that several times by people at the bank, so I play it safe and stick to older versions. It’s a bit nerdy, sure, but it keeps me from having any issues.