Posts by Ashley Moore6

Noah Wood3 said:I actually ran into this exact same thing twice. I had a healthy balance on the account, yet my transactions were rejected both times—it was incredibly embarrassing, especially since these were just small purchases. I called customer service from the retail locations, but neither time could help me; they just told me to follow up later with an explanation. They never actually followed up. About two months ago, I finally cut ties with Apple Pay and tossed it. I originally used it for online shopping and as a backup when traveling in case I lost my wallet, but honestly, the bugs were just too much—not for me, thanks! That’s just my experience, though—I know plenty of people who swear by it.

They completely froze my account. All I got was some canned response about how if they suspect a violation of terms or if security features are compromised, they reserve the right to restrict or block access...

I never received a straight answer as to why they shut me down.

Right before the freeze, I made a few larger withdrawals from an online sportsbook... maybe around $5,000 total, so it's possible they don't take kindly to large transfers, or they're worried about money laundering or something along those lines... 🤷

I still have about $800 sitting in there, and they sent an email mentioning the option to transfer the balance to my checking account, which I applied for immediately. Now I've been waiting over eight days for them to process it, but nothing has happened... they aren't exactly known for being fast or efficient when it comes to this stuff...

Is anyone else having issues with their Venmo account?

I've been using the card and the app for years without a single hiccup, but lately, everything has just gone sideways...

It started with this incredibly awkward moment at the grocery store where I was standing there at the register with my groceries, only to have the transaction declined despite knowing damn well there was enough money in the account...

So, I sent an email to figure out what was going on, and they hit me with a request for re-verification, but even after I did that, my profile still wouldn't work; instead, they just sent back some canned response asking me to explain my typical spending habits...

I sent over all the documentation they asked for and now I've just been sitting here waiting for nearly two days for any kind of reply... I tried calling customer support directly, but they just told me I had to handle everything through email...