Hannah Allen5 said:I mean, props to them if it actually works like that, but honestly, I feel like anyone could just pay for a policy easily enough; the real headache starts when things actually go sideways. Right now, I can think of at least two major issues that could pop up.
1. What happens if someone just fat-fingers a digit in the VIN? I know a guy on a different forum who ended up losing an entire day plus his ferry pass because of a typo—basically, he gained a little here but lost way more there, which is just common sense you’d think people would learn by now. It could happen to anyone, but honestly, a machine shouldn't be making those kinds of mistakes.
2. And what about the mess with the no-claims bonus? I think I asked this on another thread once: why does the system jump straight from the first discount tier to the tenth? You can usually get that sorted out with a person at a local State Farm branch, but the comparison tool might just fail to recognize you have a bonus at all, or worse, it just calculates everything from scratch as if you're a brand-new driver 😁 That might actually be a decent loophole for someone who's currently stuck with high rates due to a recent accident or something.😬
Of course, if the price comes out way too high on the comparison site because of a glitch, you probably wouldn't even bother finishing the policy online; you'd just head straight into a physical office instead. 😁
I have no clue regarding what you wrote in point 2, 😁 but as for point 1—mistakes happen. Machines glitch too. Though, I'm betting a computer makes way fewer errors than a human being. 😁 😁 Even at a local agency, a salesperson could punch in the wrong VIN, and then what? It happens, damn it. Given how I live my life—always on the move, rushing through everything—I really don't have the patience to trek to an office, wait in lines, or hunt for parking unless it's absolutely necessary. Slowly but surely, we'll be able to do everything online. So far, my experience with online shopping has been solid, and for stuff that isn't trivial (but is still important, like insurance), I plan on doing it all digitally in the future. It saves time, and hopefully, money too. At the end of the day, time is the one thing you can't get back. There you go.