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Posts by Jack Cook7

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How to backup C: drive partitions? in IT Support ·
Sam Peterson6 said:From what I gather, disk clone basically grabs everything on the entire HD, whereas system clone just targets the occupied sectors on the HD.
The only thing bugging me is if I go with a system clone, will it actually grab all those installed drivers along with Windows?

Nah, you're getting things mixed up here.

A disk clone makes a copy of the whole drive without setting a "backup flag." It basically creates an image you can toss onto another drive—even one with different geometry—and you'll end up with a machine that works just like the original (not perfectly exact, but you get the idea, I won't bore you with the technical weeds). It only copies the used space on the disk.

Then there's the "disk clone sector copy" option, which clones every single bit of the drive, sector by sector, whether it's empty or full. That takes way longer. It’s useful if your drive is actually dying or acting up. It's a literal mirror copy. There are tons of variations, but I won't go down that rabbit hole.

System clone is a totally different beast; the other guy already sent you a link explaining it.

https://www.ubackup.com/clone/disk-c...lone-8523.html
How to backup C: drive partitions? in IT Support ·
Sam Peterson6 said:Man, I’ve been riding with this killer backup tool "Acronis Cyber Protect Home Office" for years now. It’s honestly been a lifesaver more than a few times, saving me from the absolute nightmare of losing all my files and having to reinstall Windows from scratch. With this thing, I can just roll everything back to exactly how it was in like 10 minutes flat.
About three years back, I did a backup of my C: drive (just a partition backup) and tucked it away on my D: drive.
But lately, I’ve been poking around and realized Acronis has some other features that I’m still a little fuzzy on.
Under the clone button, there are three different options:
1 disk clone
2 system clone
3 partition clone


So, what’s the actual deal? What’s the difference between a "partition backup" and these three cloning options?
If anyone’s down to help me out, I’d really appreciate it!

Do you actually know the specifics of how backups work—like the difference between full, differential, and incremental?
https://www.techtarget.com/searchdat...forever-backup

Because look, there's a massive difference between doing a backup versus cloning (or imaging), not to mention archiving.

Then you've got all those Windows recovery partitions, the EFI stuff, and often those weird proprietary partitions from PC manufacturers that hold specific tools, drivers, and whatnot. Plus the boot partition and the system partition. You really need to have a handle on all that before you even think about hitting that clone button.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:I truly appreciate all the effort you have put into helping me out. 🙂

I have one more question, though it might sound a bit silly.

How can I be certain that using this Hiren bootable tool won't end up infecting my system with a virus?

🙂 Honestly, fair question.

There's never a 100% guarantee. Usually, these sites are legit, but there's always that tiny chance a file gets compromised during the download itself. Using HTTPS helps—that 's' is super important—but at the end of the day, it really comes down to knowing what you're doing.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:Unfortunately, absolutely not.

It’s just the PIN and fingerprint options.

So, we're talking about a kid here.

Up above, Kenneth Cruz67 mentioned a workaround—cracking the password using a CD or a USB drive.

If you aren't sure what that means, just hit up whoever sold you the laptop. Either they can fix it themselves, or they definitely know someone who can. It’ll probably cost you around $33 bucks, and if you drop it off, they should have it sorted within an hour. It's super simple and won't wipe your data.

And seriously, always keep a backup local admin account with its own login and password handy.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:No, I haven't
I'm not quite sure how to go about that.


Are you guys seeing anything like this on your screen when you try to log in?
https://support.microsoft.com/en-us/...ion=Windows_10
Issues with Windows 10 PIN in IT Support ·
Alright, let me ask you guys—has anyone here ever actually logged into Windows 10 on a laptop using just a LOCAL username and password?
I’m talking about the kind that doesn't have to match your Microsoft login or password at all. Seriously, those two things are completely different beasts.
Upgrading from Windows 10 to Windows 11 in IT Support ·
John Cook72 said:I've got this Windows 10 rig loaded up with a ton of apps that actually work, but man, I really don't want to deal with reinstalling everything one by one.
I also have this brand new, empty machine running Windows 11.

Is there any way to just automate the whole thing? Like, can I migrate, clone, or just blast everything from my Windows 10 setup over to the new Windows 11 machine in one single move? I basically want a functional Windows 11 clone of my old setup.
Once I'm 100% sure everything is running smooth, then I'll finally retire the old Windows 10 computer for good.

Look, after seeing a few thousand migrations go down, my honest advice is: don't waste your life trying to automate an upgrade or migration. Just wipe the slate clean, reinstall your apps, and move your files over manually.
That way, you get a totally fresh machine and you won't have to worry about glitches for the next 5-7 years.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:The Windows 10 PIN is one thing entirely!
Your Microsoft Account password is a separate matter altogether.
And then there’s your Outlook email address, which is yet another thing.

So, here's the situation: I attempted to log in using that second method.
Specifically, the password for my Microsoft Account.
The system tells me they’ll send a recovery code so I can set a new PIN.
The code arrives via SMS without any issues.
But when I actually enter it on the login screen, it refuses to work.
Instead, it just throws an error saying "something went wrong."
And just like that, I've been stuck in this endless loop for days.

All I see on my desktop is a handful of icons: Sleep, Restart, and the Wi-Fi icon.
That's it. Nothing else.
....

Can I ask how you guys even post on this forum?
Are you doing it from your phones? (Since my laptop is being a total nightmare)
Issues with Windows 10 PIN in IT Support ·
wearymason4 said:It’s definitely there for me—my screen shows "HRV," and when I click it, I get the choice between a US standard keyboard or an "ENG" (US) US keyboard before I type in my login password.

That’ll only work if you actually have both languages installed.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:I am seeing the login screen, but it's asking for a PIN, if you catch my drift.
I enter the PIN, and even though I know for a fact it is correct, it refuses to work for some reason!

It gives me Sign-in options—when I click that, I also see the option for a fingerprint, but that won't work either since I never even set one up.
There is also the "I forgot my PIN" option.
When I click that and log in using my Microsoft Account password, it sends me a code, but once I enter that code, nothing happens; it just loops me right back to the start and tells me to try again!
After doing that a few times, it eventually displays a message saying I have tried too many times.
I try next day and it's the exact same story, and I can't get into Windows. It's driving me insane!

I am the only user on this laptop; there aren't any other accounts.

What other options are available to me?

What are you using to log into your Microsoft Account? That same PIN?

Have you ever logged into Windows 10 using your regular username and password?

It looks like Windows 10 had some kind of bug after an update where the PIN login just stops working. Microsoft suggests rebooting and then trying again, but honestly, that usually doesn't do squat.

The other suggestion is exactly what your buddy mentioned: click on Sign-in options and try logging in with your classic password instead.

Everything basically boils down to finding a way to log in as a local admin so you can change the PIN on your account.

There are some guides here, so just read through them in order and give them a shot.
https://answers.microsoft.com/en-us/...22b7bb9?page=2

Here are a few relevant snippets:
=====================
LukeDuffield replied on May 11, 2016
Reply In reply to Saorsail's post on March 26, 2016
I had a similar problem. I've never entered my PIN incorrectly BUT I logged on this evening and got the 'you entered your PIN wrong too many times - restart to try again'. Even if I do restart I get the same message. I've reset my PIN to a new PIN - but still get the same message. Frustrating! Any ideas what to do?

iTechDawg replied on May 23, 2016
Reply In reply to Saorsail's post on March 26, 2016
I was having the same issue as those above, PIN entered too many times, no matter how many times I restarted. The only thing I was able to do to fix it was to go into the Account Settings / Sign-in Options and actually choose to remove the PIN. After confirming that I was who I said I was by again making me sign in with my Microsoft Account password, it DID let me remove the current PIN and after that I was able to ADD a PIN again, and has worked since then.
Issues with Windows 10 PIN in IT Support ·
Nicole Booth25 said:I appreciate you giving it a shot, but it’s just not working.
At this point, I suspect even the top-tier experts wouldn't be able to crack this one...

Wait, so you aren't even seeing the login screen where you enter your password, or are you just totally stuck because you forgot what your password actually is?

Do you have access to an admin account at all?
Ransomware locked my files in IT Support ·
Jerry Robinson56 said:government agencies, man... 😉

And don't even get me started on private corporations.

sure, but if it doesn't recognize certain extensions like .sst... 😁 ...
That’s why what you suggested—making copies onto media that won't let you change the contents—is solid. CDs are fine for that. I remember back in the day, Seagate drives actually let you lock a CD after burning it so you couldn't open it without a password... though, hey, locking it is really just "relative" protection.

Look, I'd love to help this guy out... but honestly? I don't have the expertise, and I definitely don't have the time to play around with trial and error.

You're talking about rewritable CDs or DVDs. Sure, there's write-once stuff, multi-session options, you can even use write-only tapes, but what's the point if whatever you're stashing in an off-site vault has already been compromised for months?

There are ways to fix this (aka prevention), but who cares? It costs money.

Even that can be decrypted eventually; people just act like it isn't an issue.
Ransomware locked my files in IT Support ·
Jerry Robinson56 said:So then you head out with your crew for some fishing or maybe a round of paintball... total blast. Anyway, let me drop a little pro-tip on you—and honestly, everyone else lurking here too—if you want to keep your data super safe. Try this little trick: just change the file extension on whatever backup you’re trying to protect. You can literally rename it to anything you want. It works like a charm!

It wasn't actually for me—it was for my client... before they even brought me on board.

Look, let's be real—the backup was only hitting about five servers, and honestly? It hadn't even been running for months. Total disaster.

That's pretty sweet.

Whoever did this actually nailed it—they even came out ahead!

Thanks for reaching out! Honestly, any info you can throw my way is pure gold... I actually tried messing around with some decoding myself, but I didn't get much going. The files didn't look straight-up malicious or anything, but hey, just because they look clean doesn't mean there isn't some hidden nastiness lurking inside.
Best advice I can give you? Seriously, read every single word before you click anything. Don't just skim it, either. You can't trust everything you see on the screen—it's all a trap waiting to happen!

Man, you’re just wasting your breath. Every single .doc, .xls, even those sneaky .pdfs can be packed with code that triggers the second you open them. It’s all by Microsoft design—but hey, I guess some people are just dying to act like they're Bill Gates, right?

The whole damn IT industry is basically rigged to spread chaos just so they can slap a massive price tag on the tools needed to fix it. It's a total racket!
Ransomware locked my files in IT Support ·
The file you just loaded isn't what's actually infecting your PC. (Though, hey, anything is possible!)

It’s more like the app you're already running gets hijacked. It opens up that nasty file, and because the app—or even the OS itself—has a little security gap, the malicious code sneaks right in.

So, the app pulls in the file, the code executes alongside it, and then boom: it starts spreading itself to other files or even digs deep into your MBR or BIOS.
Ransomware locked my files in IT Support ·
But seriously, what happens when you've got crypto running on something like 500 workstations and maybe 80 servers? 🤣 🤣
Formatting and virus removal help? in IT Support ·
fadedorca66 said:Man, I dealt with this kind of thing maybe ten years ago. Some nasty virus managed to wedge itself right into the MBR, so even after a full Windows reinstall, it would just pop back up a few hours later...

It’s just not working.

Using an external drive to format everything wipes the whole slate clean, starting with the IBM.

Unless, of course, the actual boot process in the BIOS has been totally compromised.
Blue links and white transparent boxes in IT Support ·
Jeremy Myers7 said:So, I borrowed this old HP laptop, right? It’s running Windows 10, and honestly, everything works fine except for one weird thing—all my links are bright blue, and there are these translucent little squares popping up under them or something. Everything feels totally wonky; whenever I click something, it's like the whole interface is acting backwards. I figured maybe Chrome was just tripping, so I downloaded Firefox to test it out, but nope, same exact mess. I tried digging through the Control Panel, looking under internet options and display settings, but I can't find anything to fix it. Did someone mess with the settings, or is the hardware just ancient and glitchy??

Is this what you mean?
https://www.windowsphoneinfo.com/thr...parent.504720/
Keyboard issues in IT Support ·
An external keyboard instead of just the laptop one?

Yeah, once liquid hits those contacts, they go totally haywire just like you described—plus some keys start acting like machine guns, just firing off bursts on their own.

Most keyboards can be popped open, so you can pull the keys and scrub the contacts; I actually did a deep clean on mine a couple of weeks ago. Most of them have at least some kind of spill protection too, so hopefully, not all the liquid hits the actual circuitry.

You could try fixing the laptop keyboard itself, but man, that’s a massive headache to tear down.

The sooner you strip it down and clean it, the less chance you have of corrosion eating the contacts. You'll probably need some isopropyl alcohol (regular rubbing alcohol leaves nasty residue) and maybe a microfiber cloth.
Jerry Robinson56 said:if you can actually spot it in the BIOS... I'll hand it to you on a silver platter for free

all you really need is the right tools... intelligence isn't strictly required

Man, you can even tackle this if the drive isn't even showing up in the BIOS. I’ve been down that rabbit hole before! One way to fix it is to track down an identical disk and just swap out its board. But honestly? It’s a total headache because even when the part numbers look exactly the same, the actual board versions can be totally different. It's such a gamble.
It’s not quite that simple, man.

Look, I won't get too bogged down in the weeds here, but one or more heads can go south and start reading things "wonky." Maybe the media itself is getting worn out—honestly, Windows 10 can be pretty demanding on hardware, so maybe the drive just got beat up in certain spots. Or the servo mechanism is failing... there's a whole laundry list of stuff that causes this kind of mess.

That sound you're hearing?

a) Is it the infamous "click of death"? (If the drive sounds like "click, click, click...", well, I don't even need to tell you what that means). If that's the case, you've got about five minutes on the clock before your data is gone forever. Your best bet is taking it to a pro, but expect a bill anywhere from $1,000 to $1667 plus the cost of a new drive. In the absolute worst-case scenario, they have to pull the platters and swap them into an identical drive, which is a massive headache.

b) If it's more of a rattling noise, you probably had a head or a stepper motor snap. That means the data on that specific side of the disk is basically unreachable. Again, we're talking platter swaps.

c) If it’s "just" a loud buzzing, it means the servo mechanism and the heads are still working, but they're struggling to grab certain bits of data (for a million different reasons) and are repeatedly trying over and over. There might actually be some hope for saving things here.

d) It’s also possible the main motor is dying; usually, you'll hear that heavy buzzing speed up and slow down.

Here’s the golden rule when you're dealing with drive drama like this:

1. Have you run chkdsk C: yet? (You know what that is, right?)

2. Some PCs have a built-in option in the BIOS Setup to check the drive without messing with the actual content. You can run that just to see how many hardware errors you're looking at. You should probably test the SAS/SATA controller and the RAM too, because bad RAM can cause these exact same headaches. The perk here is that it doesn't need the file system; it bypasses it and talks directly to the drive.

3. DO NOT TOUCH THAT DRIVE ANYMORE. Seriously, stop booting from it. Unplug it as your primary drive and set it as a secondary one. If you aren't sure how to do that, grab a USB/SATA adapter—ideally one with its own power supply or a dual USB setup—pop the drive in there, and plug it in as a USB drive (secondary). If you can't figure that out, don't waste any more time; just take it straight to the data recovery pros.

4. Grab a different drive, hook it up as your primary, install Windows 10, and boot from that as your C: drive.

5. In the Disk Manager on your new Windows 10 setup, you should see the secondary drive (your old, busted one) and both of its partitions, though they'll likely have different letters now. If the new drive is C:, then the old C: will become D:, and the old D: will become E:

6. Copy your files over to the new drive. Honestly, Internet Explorer is terrible at these kinds of transfers because it just crashes when it hits a corrupted file. It doesn't have a "retry" option and it won't leave you a log telling you which files failed or how many errors they had so you could try again later. Find yourself a free utility. Windows has robocopy, but that's all command-line/text mode. One of the first free tools that popped up in my search was: https://www.roadkil.net/program.php?ProgramID=29

The other folks mentioned some useful utilities above, too.

Just a heads up: copying this stuff can take hours, or even days, depending on how trashed the drive is.

6. Once you've grabbed everything you can, you'll need to do a full format on the original drive; I mean a long, deep format (which means all your data is gone forever). It's best to do this and resize the partitions right away. This will show you how many errors you're dealing with, though that's not the final count.

It happens all the time where, after multiple formats, the error count keeps changing—it keeps climbing, or sometimes it even drops. That tells you the drive is unstable and it's definitely on its way out.

My advice? Run 4 or 5 long formats to make sure the error count isn't creeping up. That gives you a little peace of mind that the drive, even if it's damaged, is stable. But yeah, it's all super sketchy.

Anything beyond this requires a level of expertise way above yours and most average repair shops or IT guys. Don't try to play hero if you've got a mountain of important data to save.

PS: if you only had about 2GB of free space left on C during the initial install😛articiji, look, it could just be that your C: drive is totally choked out, which is why you can't even get the thing to boot. By default, all your downloads and those pesky browser cache files dump right onto the C: drive. Eventually, that space gets clogged up and ends up taking up way more than just 2GB.