PC restarts while gaming
in IT Support ·
Yeah, my bad—I forgot to mention that Windows 10 is completely up-to-date.
I’m starting to suspect this is actually a hardware issue—this whole thing just started out of nowhere, and I haven't even touched my GPU drivers lately. That said, I'm not totally ruling out a driver conflict yet.
Honestly? I have a gut feeling the repair shop didn't even bother opening the case. They told me they "couldn't reproduce the issue," which is such a classic excuse. All they did was run some stress tests—which passed perfectly fine (they pass for me, too)—but that doesn't mean anything if the crash happens during actual gameplay.
On top of that, I managed to grab some logs using open hardware monitor, covering everything from the start of my session right up until the crash. I’m honestly stumped here—I've been staring at this data and I can't see what's going wrong. If anyone here actually knows their stuff, I’d really appreciate a second pair of eyes on this. Here’s the link to the logs:
https://we.tl/t-1o7Iq0OJw6
I’m starting to suspect this is actually a hardware issue—this whole thing just started out of nowhere, and I haven't even touched my GPU drivers lately. That said, I'm not totally ruling out a driver conflict yet.
Honestly? I have a gut feeling the repair shop didn't even bother opening the case. They told me they "couldn't reproduce the issue," which is such a classic excuse. All they did was run some stress tests—which passed perfectly fine (they pass for me, too)—but that doesn't mean anything if the crash happens during actual gameplay.
On top of that, I managed to grab some logs using open hardware monitor, covering everything from the start of my session right up until the crash. I’m honestly stumped here—I've been staring at this data and I can't see what's going wrong. If anyone here actually knows their stuff, I’d really appreciate a second pair of eyes on this. Here’s the link to the logs:
https://we.tl/t-1o7Iq0OJw6