Mail & Shipping - Recommendations, Questions, and Answers
in Classifieds ·
So, here’s my experience...
For about three years now, I've been sending out piles of packages and certified mail two or three times a month. I honestly thought I was some kind of shipping expert by now... but clearly, I don't know anything at all. Packages just vanish into thin air way too often. Of course, when I file a claim, they can't find them, so I end up waiting three or four weeks just to get reimbursed. They told me I could start the claims process after 15 business days had passed since the package was supposed to arrive, and the claim was paid $1.75.
On February 9th, I sent out 12 packages, and only five actually made it. Two were headed to New York City—one arrived perfectly the very next day, but the other hasn't shown up even after two days. Since I've learned the hard way that if a package doesn't hit New York City in a day or two, it's probably lost forever, I emailed the post office to see what went wrong. They replied saying it would arrive tomorrow... NEWSFLASH: It didn't. Then, a package came back to me marked "address unknown," even though I've sent things to this girl before and everything has always arrived fine! So, I tried again, repackaged everything, listed the value, and... same story (nothing). Eventually, I called their support line, and the operator tells me the package arrived in New York City on the second day and is sitting right there at the post office! The guy gave me the number for the local delivery driver in Small Town, USA, which I passed along to the person waiting for the package. They told her the package wasn't there! Then I call, and first, the delivery guy says it hasn't arrived, but then he checks the counters and suddenly it *is* there? He starts rambling about new shipping fee rules. I was floored because I paid $10 for that second package, which is under 1kg and valued at $133, but I was even more shocked when he told me the recipient would have to pay 50% of the shipping cost just to have it delivered to her door! That’s $5.00! And all because I didn't pay $1.75 for delivery (which, by the way, nobody at the post office mentioned to me at all).... which is just HORRIBLE!!! And get this... she didn't receive any notification at all. Since I was sending it to the beauty center where she works, they told me she could pick it up with just an ID and a company stamp... seriously, have they lost their minds?! To top it off, my other packages haven't arrived either—including one sent to Small Town, USA from Indianapolis, which is only about 20 kilometers away. When I called to check, they just said they knew it was sent on Feb 9th but couldn't see anything else. Honestly, I'm losing my mind lately. I am constantly on the phone arguing with them.
They also told me that claims aren't charged anymore and that I can start a search whenever I want, and they actually recommended I do that...
I think they're just... trying to confuse me.
Anyway...😢
For about three years now, I've been sending out piles of packages and certified mail two or three times a month. I honestly thought I was some kind of shipping expert by now... but clearly, I don't know anything at all. Packages just vanish into thin air way too often. Of course, when I file a claim, they can't find them, so I end up waiting three or four weeks just to get reimbursed. They told me I could start the claims process after 15 business days had passed since the package was supposed to arrive, and the claim was paid $1.75.
On February 9th, I sent out 12 packages, and only five actually made it. Two were headed to New York City—one arrived perfectly the very next day, but the other hasn't shown up even after two days. Since I've learned the hard way that if a package doesn't hit New York City in a day or two, it's probably lost forever, I emailed the post office to see what went wrong. They replied saying it would arrive tomorrow... NEWSFLASH: It didn't. Then, a package came back to me marked "address unknown," even though I've sent things to this girl before and everything has always arrived fine! So, I tried again, repackaged everything, listed the value, and... same story (nothing). Eventually, I called their support line, and the operator tells me the package arrived in New York City on the second day and is sitting right there at the post office! The guy gave me the number for the local delivery driver in Small Town, USA, which I passed along to the person waiting for the package. They told her the package wasn't there! Then I call, and first, the delivery guy says it hasn't arrived, but then he checks the counters and suddenly it *is* there? He starts rambling about new shipping fee rules. I was floored because I paid $10 for that second package, which is under 1kg and valued at $133, but I was even more shocked when he told me the recipient would have to pay 50% of the shipping cost just to have it delivered to her door! That’s $5.00! And all because I didn't pay $1.75 for delivery (which, by the way, nobody at the post office mentioned to me at all).... which is just HORRIBLE!!! And get this... she didn't receive any notification at all. Since I was sending it to the beauty center where she works, they told me she could pick it up with just an ID and a company stamp... seriously, have they lost their minds?! To top it off, my other packages haven't arrived either—including one sent to Small Town, USA from Indianapolis, which is only about 20 kilometers away. When I called to check, they just said they knew it was sent on Feb 9th but couldn't see anything else. Honestly, I'm losing my mind lately. I am constantly on the phone arguing with them.
They also told me that claims aren't charged anymore and that I can start a search whenever I want, and they actually recommended I do that...
I think they're just... trying to confuse me.
Anyway...😢