Posts by Hannah Ortiz90

Melissa Morgan77 said:then I understood correctly.
I’m asking because the girl who started this whole thread mentioned her package had a shipping label on it, which meant delivery was already paid for, yet she was still being harassed by those infamous $1.75 agents.
And then you claimed she actually owed them money.🤷

Thanks for the epiphany; I see at least one of us finally gets it. 🙂

As Melissa Morgan77 pointed out—I received a package where the shipping was prepaid (there was a very clear, visible "address" sticker), I took the package from the courier, and then the USPS guy has the audacity to try and again charge me for delivery $1.75on the spot.
That whole part about paying twice for the exact same service was completely nonsensical to me.☕

Nicole Lee4 said:actually, I found myself getting hung up more on the issues regarding parcel delivery in areas where they don't provide it, or the logistics of registered mail.

I made it perfectly clear from the start that we were talking about a parcel, and I had already verified whether the location even accepted parcel deliveries (for context, I’m talking about major metropolitan hubs like Cleveland, San Francisco, and Washington, D.C.).

Nicole Lee4 said:and yes, it’s true that the postal service operates under complicated regulations that are difficult to grasp—even for the people working there, occasionally.

Telling someone here, "your company has stupid rules—change them," is practically malicious.
Because the people responding here are acting out of good intentions; they aren't corporate executives and they certainly can't change anything.

If a private corporation decides, based on its own whims or whatever, to implement its own set of internal policies, am I suddenly "malicious" just because I expect them to actually follow their own damn rules? And heaven forbid they actually know what those rules are in the first place.
Fine. ☕

In any case, thanks for the effort and the clarification; it truly isn't my intention to pick fights, but my blood pressure does tend to spike when people attempt to make a fool out of me.

Nicole Lee4 said:Take a close look at the shipping package section, and you'll realize they actually should have charged you. $1.75

Though, honestly, sometimes it’s just easier to pay out of pocket to avoid the headache.

It seems I am clearly failing to make you grasp simple logic here—I am not talking about those rare instances where someone sends a parcel without pre-paying the delivery fee (and even then, how that service is interpreted is all over the map since they charge $1.75 one day and waive it the next).

But...

Precisely because the recipient shouldn't be forced to cough up delivery fees when a package shows up at their doorstep—and frankly, I want it delivered to my house rather than having to trek down to the local USPS office myself—I pay the full amount upfront at the counter.
Then, the clerk has the audacity to try and re-charge me for a service that has already been settled. ☕
The part that truly baffles me is why, according to your "logic," I would be expected to pay for the exact same thing twice.

It’s the same absurdity as if someone sent me a letter with the postage already stamped, only to have the mail carrier demand that I pay for that very same stamp again upon delivery.

Nicole Lee4 said:They're technically supposed to charge you those extra $1.75 cents. I honestly have no clue why they set up such a nonsensical system in the first place.
And if they didn't actually charge you, but handed over the package anyway, then they basically paid those $1.75 out of their own pocket.

So, let me get this straight: they’re essentially obligated to bill me twice for the exact same service, even though it's already been paid for? 😕
What is even the point of offering home delivery if I'm expected to pay for it all over again—provided the mail carrier happens to be in a decent mood?

What a brilliant policy, truly. 👏

p.s. In case you didn't catch it, the guy backed off from charging me the second I brought up the invoice and the whole double-billing absurdity. 😁

Zachary Peterson6 said:haha🤣 look, I honestly have no idea who on earth would be expected to hand-deliver a package to your doorstep five times a day, twice a day. 🙂 🙂 🙂I truly don't know where you got that impression, but you’ve clearly misinterpreted things; a mail carrier doesn't just follow a single route all week solely to cater to one person.😂 😍 😁

Please, refrain from addressing me as if I am intellectually deficient; such condescension speaks volumes about your interpersonal conduct—and quite frankly, about your professional ethics, given that you seem to work in the postal industry.

Who told me?
Two employees at my local USPS branch, along with a representative on the HP customer service line.
There is your answer.
But I suppose I must be the one misinterpreting everything, much like how I "misunderstand" whenever they try to charge me arbitrary fees instead of the rates clearly listed on the official website—which always seems to result in them suddenly backing down once they realize I actually know how to check the pricing.

If I am paying for a service in good faith, expecting that service to actually be rendered is hardly my fault just because you and your colleagues either lack the competence or simply lack the desire to do your jobs.
Fix your policies and we can move on.

Melissa Morgan77 said:Maybe they just weren't home?🤷

I actually went ahead and double-checked this information myself—though clearly, I was wasting my breath—and according to the rules, if someone isn't home, the mail carrier is required to make two attempts a day (morning and afternoon) for the next five days, or however long the package sits at the local USPS office.

Look, it’s beyond obvious that they aren't following their own internal protocols, but if adhering to their own regulations is such an exhausting burden for them, why don't they just scrap the rule entirely and stop charging us for services they fail to provide in the first place? * 🤷

p.s. * Or even more pathetic, which is what happened to me personally: I received a package that had already been prepaid for shipping, only to have the mail carrier attempt to charge me an additional $1.75 for delivery right in front of my eyes, despite the shipping label clearly stating it was already handled. 😠
The moment I demanded a receipt and questioned why on earth I should be paying for the exact same service twice, he backed off immediately. ☕

Up until now, my interactions with the USPS have been relatively painless (assuming you overlook their general inability to actually understand their own pricing structures ☕), but lately, I’m starting to lose my patience 🙂

Today marks the second time a fellow forum member has reached out to tell me that a package I sent—sent specifically with prepaid home delivery (which was clearly marked on the receipt and even had the doorstep delivery sticker slapped right in front of me)—ended up requiring them to go down to the local post office to pick it up themselves 😠

I honestly cannot wrap my head around why they charge for a service they clearly aren't providing; it’s especially infuriating since I make it a point to verify if the recipient's area even supports home delivery beforehand (given how inconsistent some branches can be), all for packages that don't even weigh more than eight ounces 😠