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Posts by Thomas White9

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Need some help with the forum in Forum Help! ·
If I’ve posted this in the wrong section, please feel free to move it.

A friend of mine just launched a forum for parents and kids—everything seems to be running smoothly on her end—but I hit a bit of a snag when trying to join. When I went to sign up via email, I got the confirmation link, but once I clicked it, the site told me the user wasn't in the database. It’s strange because she was able to register and log in without any issues at all. Does anyone know what might be causing this glitch, or what steps we should take to fix it?