Need some help with the forum

If I’ve posted this in the wrong section, please feel free to move it.

A friend of mine just launched a forum for parents and kids—everything seems to be running smoothly on her end—but I hit a bit of a snag when trying to join. When I went to sign up via email, I got the confirmation link, but once I clicked it, the site told me the user wasn't in the database. It’s strange because she was able to register and log in without any issues at all. Does anyone know what might be causing this glitch, or what steps we should take to fix it?

Thomas White9 said:If I've wandered into the wrong thread, please feel free to move this.

A friend of mine set up a forum for kids and everything seems fine on the surface, but when I went to register my email, the confirmation link gave me an error saying it wasn't in the database. She was able to sign up and log in without any hiccups, so I'm wondering where the disconnect is and what needs to be fixed.

Since I don't know which specific forum software she’s running, one workaround would be for her to just disable the email verification requirement entirely so you can jump straight in. Alternatively, she could simply go through the AP and manually activate your account from the backend.

🙂

Thomas White9 said:If I'm in the wrong thread, please move this.

A friend of mine set up a kids' forum and everything seems fine on her end, but when I went to register via email, I got the confirmation link, and when I clicked it, it told me nothing was found in the database. She registered and logged in without any issues. What's going on here? How do I fix this?

You probably should have opened this in a web browser, but whatever...

Have you tried just registering again?