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Posts by Emily Jones59

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Speed issues in IT Support ·
Thank you all for the replies 🙂 I truly appreciate every bit of insight 🙂

Regarding the TV, I’m using an antenna from Comcast, but I tried moving it around today and it’s just completely useless
Maybe it’s broken? I'm not sure... the indicator lights aren't even working right anymore

As for my Verizon mobile hotspot—which needs to be plugged into a wall outlet—I finally connected it to my laptop via ethernet to run some tests
The speeds are all over the place... ping is at 20, while downloads and uploads fluctuate between 3 and 20 Mbps
I’ve tried walking around with the router and repositioning it by the window, but the signal actually gets worse near the glass
Strangely enough, the best connection seems to be right next to the power strip, and even then, it's inconsistent—like a 20 ping with 19 down and 18 up

Does anyone know what the ideal parameters should actually look like?
My plan is to call Verizon on Monday to review the specifics of my service agreement
However, I think I might have a major hurdle here since I'm on the ground floor with thick concrete walls; I wonder if there's even a viable option for this layout

John Doe, thank you so much 🙂
Speed issues in IT Support ·
Good afternoon, everyone! I could really use some advice here..

I’m currently managing a ground-floor commercial space where I use a Verizon router to run my computers. Previously, I had two setups—one hardwired via Ethernet and another on Wi-Fi—but now I'm down to just a single laptop relying entirely on the wireless connection. To be honest, I never thought to check my actual speeds until yesterday, when I realized how sluggish everything has become. (I was actually planning on adding some IPTV services soon).

On top of that, the TV in the office is quite frustrating; even with the antenna plugged in, the reception is terrible. Does anyone have recommendations on which antenna would provide a stronger signal for better TV reception? Also, what are my options for boosting the internet stability? There isn't any fiber optic cabling installed in this unit yet, as apparently, those upgrades were only rolled out for the residential apartments.

John Doe
Any insight you can share would be greatly appreciated.
Best regards, 🙂)