Some laptop keys aren't working
in IT Support ·
Mine isn't working either.
Dell Inspiron 3542
It just started happening out of nowhere... I definitely didn't spill anything on it.
The keys that are totally dead: g, h (including when I use Shift), the up arrow, the 0 and 1 on the number pad, and it looks like Esc is gone too. Even Ctrl+Alt+Del isn't responding, so I can't even get into Task Manager.
I've been stuck using the on-screen keyboard just to type...
Is there anything I should be doing with the BIOS?? Or anything else, really? I just want it to work again. 😢
I already tried running an antivirus scan, used CCleaner, and ran Malwarebytes, but nothing worked. I even tried a system restore, but no luck there either.
Thanks.
edit: I went ahead and updated the BIOS—still hasn't fixed the problem.
Dell Inspiron 3542
It just started happening out of nowhere... I definitely didn't spill anything on it.
The keys that are totally dead: g, h (including when I use Shift), the up arrow, the 0 and 1 on the number pad, and it looks like Esc is gone too. Even Ctrl+Alt+Del isn't responding, so I can't even get into Task Manager.
I've been stuck using the on-screen keyboard just to type...
Is there anything I should be doing with the BIOS?? Or anything else, really? I just want it to work again. 😢
I already tried running an antivirus scan, used CCleaner, and ran Malwarebytes, but nothing worked. I even tried a system restore, but no luck there either.
Thanks.
edit: I went ahead and updated the BIOS—still hasn't fixed the problem.