CheckEmoji Community · the emoji forum
🏠 Home 🆕 What's new ❓ Unanswered 🔥 Popular 📡 RSS Members 👥 0 online log in · register
Home › Dana Gonzalez75 › Posts

Posts by Dana Gonzalez75

7 posts shown.

Dell laptop in IT Support ·
Susan Rivera73 said:I hate to be the one to break this to you—especially since I’d rather not open my own machine right now because I'm dealing with a headache involving my Dell laptop—but let's look at the facts here. Last night, I swapped out my old HDD for an SSD, which meant a completely fresh installation of Windows. Now, suddenly, the Fn key is essentially dead weight; I can't adjust the brightness, crank up the volume, or toggle any of those essential shortcuts. My gut instinct—which is usually a bit cynical, I'll admit—is telling me I might have botched a cable connection during the swap, given that every other key on the keyboard seems to be functioning perfectly fine. Does anyone have any insight or a theory on what might be going on?

Actually, if I had to guess, you might need to head into the BIOS and look for a setting to Enable hotkey...
Accounting for Sole Proprietors: Tax & Bookkeeping Tips in Business, Accounting & Taxes ·
feralnomad35 said:In the short term, sure, someone could pull that off, but if they keep it up, it’s basically screaming tax evasion to anyone looking at the books.

Look, I get it, but honestly? I just can't wrap my head around how someone could blow through that much cash—so my only logical conclusion was that his accountant must be cooking the books somewhere.
Accounting for Sole Proprietors: Tax & Bookkeeping Tips in Business, Accounting & Taxes ·
Hey there, quick question for the group.

How on earth is it even possible for a small business's bookkeeping to report a higher amount of input invoices than what was actually recorded on their tax filings? I mean, if you subtract the sales tax from both sides, you end up with a situation where the inputs are way higher than the outputs—say, $1.4 million in inputs versus only $800,000 in outputs—when in reality, half of those expenses were just fluff? Is that kind of math even legal?
Looking for laptop repair recommendations? in IT Support ·
Joseph Cruz10 said:Geek Squad - your premier destination for electronics and IT expertise
Repair services for computers, laptops, tablets, smartphones, and more!

1600 Pennsylvania Avenue NW, Washington, DC

Get an estimate for your device repair = $167

In your expert opinion—where do you think the issue actually lies?
Looking for laptop repair recommendations? in IT Support ·
fadedorca66 said:Since the specs aren't actually terrible, it might be worth handing it over to a pro—maybe it’s just a minor fix costing a few bucks, though I suppose there's always the risk of it being more than the machine is worth! For instance, this shop handles motherboard repairs for laptops:

http://www.itelektronika.com

I think I'll play around with it just a little bit longer—after all, how much damage can one single paperclip really do to the motherboard? I highly doubt I'll break anything else! If I do, I'll reach out. I've heard the owner is an absolute genius when it comes to repairs. Thanks!
Looking for laptop repair recommendations? in IT Support ·
swiftowl7 said:That’s about right—well, from a layman's perspective, anyway—though it might be more accurate to say something went wrong on the board itself.

External devices run on 5 volts just like the monitor does, and that specific circuit is... well, dead.

The good news is that if the main chip is still functional, it doesn't change much. Otherwise, you have a series of chips controlling the current flow, which takes the input voltage, splits or converts it, and then distributes it to maybe two or three different spots on the motherboard.

Since you already have the board out of the machine, you could try testing the voltage around the external unknown ports—though, honestly, it is EXTREMELY difficult for a non-expert to detect anything, let alone pinpoint a fault. That failure could be located anywhere on the path between the primary chip and the next chip responsible for distributing the voltage.

If the voltage at the unknown port is sitting at 0v (totally dead), in my opinion, a transistor or a diode has given up the ghost. Or, perhaps, if there was a short circuit, a micro-fuse might have popped right along with them. These components are so tiny they're almost invisible; for a layman, it's a nightmare trying to tell the difference between, say, a resistor and a fuse that look identical but have completely different readings.

There’s also the added risk that one single slip of the multimeter probe while the board is powered could cause even more damage without you even realizing it—so keep in mind that you could accidentally brick the entire board.

Are you actually hoping to repair the fault yourself? After seeing your questions, I’d call that nearly impossible. It would be much simpler—and far less risky—to just swap the board for a used one, though finding a good one is its own kind of headache.

***
Repairing a motherboard is an INCREDIBLY expensive and complex undertaking. Even here in the States, where parts might be easier to find, it's such a massive hassle to do without a schematic that it’s really only worth it for high-end, high-value machines or when spare parts are absolutely impossible to find anywhere.

Morning! Thanks for the reply. I took a look, and there is 5v at the ports, but the connected devices won't power up. Also, there's 20v at the display connector, so the backlight should be working, but there's nothing? 😁 ....

I tried my colleague's suggestion to leave it overnight, but still, no image.

Just so you know, if I end up frying everything with the multimeter, it's not the end of the world. I'm just curious to see if we can figure out where the problem MIGHT be, because the local repair shop concluded the board is shot and that fixing it isn't worth the cost—which I already know, but hey, what do I have to lose?

Thanks again, and please let me know if anyone knows what the next step should be.
Looking for laptop repair recommendations? in IT Support ·
Question for the experts here,

I'm working with a Dell Inspiron laptop—it's got an Intel Core i7 5500U paired with an NVIDIA GeForce GPU,

but I've hit a bit of a wall. Here's the situation: when I power it on, there’s absolutely no video output. I’ve already tried hooking it up to an external monitor, but nothing happens—even after cycling through the function keys like F7, F8, or F9...

So, I went ahead and performed a CMOS reset by pulling the battery and waiting a couple of minutes, but no luck. The fan spins and the indicator lights come on, yet the screen remains completely dead.

What’s really strange, though—and this is the part that keeps me guessing—is that when I hit the Caps Lock key, the little LED doesn't light up. Even my external peripherals, like the mouse and keyboard, aren't getting any response. This makes me wonder: can the system even trigger a signal to an external monitor if it isn't initializing properly?

I’ve already swapped out the RAM and the hard drive—basically anything I could easily access—but the result is always the same.

Since none of those quick fixes worked, I decided to get a bit more hands-on. I pulled the motherboard out and started testing voltages. It looks like 19.5V, 3.3V, and 5V are all present, except for the voltage at the unknown ports. Because of that, I'm thinking it's likely not a Super I/O issue, nor is it a problem with the power adapter itself.

I did a thorough visual inspection too, and I didn't see any signs of liquid corrosion or any components that look burnt or suspicious.

Now, we're left with a few possibilities. At first glance, you might assume it's the dedicated graphics card, but wouldn't the system still boot up and perhaps make a sound even if the GPU was shot? Could it be the processor instead? And why would there be no voltage at the ports or any response from the Caps Lock key? Is there any way to force it to bypass the dedicated chip and use the integrated graphics built into the Intel Core i7?

Any suggestions or insights would be greatly appreciated! Thanks so much.