Can't open this message
in Forum Help! ·
Basically, if anyone else is dealing with this—the annoying constant notification for unread messages—here’s how you fix it:
For Chrome users: (it works the same on other browsers, though the "view page source" step might be labeled slightly differently)
Right-click anywhere on your inbox page -> view page source -> CTRL + F -> search for "showpm" -> find that mysterious ID (you'll recognize it by the number following "pmid") -> copy that number -> paste it over the ID of a message you've already read in your inbox -> hit enter -> done.
It’ll load an empty private message sent by "Patient," and that bolded "1" next to your unread messages will disappear. The actual message stays right where it was in your inbox. 🙂
For Chrome users: (it works the same on other browsers, though the "view page source" step might be labeled slightly differently)
Right-click anywhere on your inbox page -> view page source -> CTRL + F -> search for "showpm" -> find that mysterious ID (you'll recognize it by the number following "pmid") -> copy that number -> paste it over the ID of a message you've already read in your inbox -> hit enter -> done.
It’ll load an empty private message sent by "Patient," and that bolded "1" next to your unread messages will disappear. The actual message stays right where it was in your inbox. 🙂