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Motherboard or CPU failure?

Started by Nancy Parker6 · · 👁 4 views · 6 replies

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Participants Nancy Parker6Larry Ortiz5wearymason4Andrew Peterson2
Nancy Parker6 Nancy Parker6 MemberOP
18 messages
joined Jul 2014
#1 ·
Look, I’ve got a massive problem on my hands here—let me try to walk you through this from the beginning... I was just browsing the web when, out of nowhere, the screen went black. Total blackout. I didn't think it was anything major at first, so I just hit the reset button on my PC, but then—nothing. It won't boot back up. I noticed the keyboard isn't responding either—no blue light when the computer is powered on—and even the other indicators aren't blinking. To make matters worse, the three fans on my graphics card aren't spinning at all. I actually tried swapping in a different GPU, and then even tried *another* one after that, but it's the exact same story—zero signal. I attempted a CMOS reset—did nothing... I pulled the battery out and put it back in—still nothing... Tried different RAM sticks—nothing. All the fans are spinning—the CPU cooler fan and the four others in the case—but those three fans on the graphics card? Dead silence. My motherboard is an EVGA 970 gaming and I'm running an Intel Core i5-4690K
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
In my experience, CPUs almost never just die—it's incredibly rare. It's much more likely that your motherboard finally gave up the ghost...
Nancy Parker6 Nancy Parker6 MemberOP
18 messages
joined Jul 2014
#3 ·
Larry Ortiz5 said:The CPU almost never just dies—I mean, it’s incredibly rare in my experience—so more likely than not, your motherboard has finally kicked the bucket...

Yeah, I'm leaning that way too... I think I'll just pull the board out and send it straight to the repair center, especially since it's still under warranty! I just wanted to see if anyone else was on the same page as me! - thanks!
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#4 ·
Ran a few days back with something pretty similar, and just swapping out the PSU did the trick...
haven't really found a spare minute to sit down and double-check all the voltage rails on the old unit yet...
Andrew Peterson2 Andrew Peterson2 Active Member
148 messages
joined May 2013
#5 ·
It’s a bit of a struggle to follow along when you cram everything into one massive wall of text like that...

I’ve also got my doubts about that power supply. It might look fine because the fans are spinning, but it could still be failing to deliver enough juice to actually run things—so maybe just grab a new PSU. You can find decent ones for around 100-$67, though... unless you feel like cracking yours open to see if some chip is fried. Usually, you’ll spot a resistor that looks like it went through a bonfire, but honestly, it isn't always obvious. Still, try another power supply; maybe scavenge one from an old rig if you're not looking to drop cash on something new.

EDIT

You mentioned the motherboard is only five months old, but what about the rest of the components?? If the other parts are still under warranty too, just take the whole thing down to a repair shop...
Nancy Parker6 Nancy Parker6 MemberOP
18 messages
joined Jul 2014
#6 ·
Andrew Peterson2 said:It’s honestly a bit of a struggle to parse through these posts when everything is just crammed together like that...

I’ve also got my suspicions about the power supply—it might just be failing to deliver enough juice, even if there's enough current to keep the fans spinning... so, look, just buy a new one. You can pick up a decent unit for maybe $100--$67, unless you want to actually crack the casing open to inspect the chip and see if anything looks fried. Usually, you'll spot a resistor that looks like it went through a house fire, though it isn't always obvious... regardless, test another PSU. If you don't want to shell out cash for a new one, just scavenge one from an old rig.

EDIT

You mentioned the motherboard is only five months old, but what about the rest of the components?? If the other parts are still under warranty, just take the whole mess to a repair shop.

I have a power supply that's only 5 months old—an 80+ rated 750W unit from Corsair
Nancy Parker6 Nancy Parker6 MemberOP
18 messages
joined Jul 2014
#7 ·
Andrew Peterson2 said:It’s honestly a struggle to follow any of this when you just cram everything into one massive wall of text...

I’ve also got my doubts about that power supply—it might not be pushing enough juice, even if the fans are spinning fine, so just grab a different PSU. You can pick up one for maybe 100 bucks--$67—unless you want to crack yours open and check the chip to see if anything actually fried. Usually, you'd see some resistors looking all burnt and crispy. It isn't always obvious, though... anyway, just swap the PSU; pull one from an old rig if you don't feel like spending the cash on a new one.

EDIT

You mentioned the motherboard is only five months old, but what about the rest of the components?? If the other parts are still under warranty, just take the whole thing to a repair shop.

I have a power supply that's only 5 months old—a Real Power 80+ German-made 750w
By the way—found the culprit—the GPU slot was trashed, so I moved the card to a different slot and now everything works!—thanks for the help!

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