#1 ·
Roughly a month ago, one of the RAM slots on my motherboard completely burned out.
I took the board into Best Buy for service; it’s an ASUS P8Z68-V / GEN3, and they informed me that the specific RAM slot is beyond repair since they have to outsource the actual work to an external repair center.
Currently, my status on their online service portal shows "Inquiry sent regarding a replacement model" and "Status 3 - Awaiting customer response."
What exactly do they intend to offer me as a replacement? Given that the original unit was fully paid for$567, and considering this particular motherboard model isn't even available on the retail market anymore, what should I realistically be demanding from them as a suitable substitute?
For context, the processor is an Intel Core i5-2320.
I took the board into Best Buy for service; it’s an ASUS P8Z68-V / GEN3, and they informed me that the specific RAM slot is beyond repair since they have to outsource the actual work to an external repair center.
Currently, my status on their online service portal shows "Inquiry sent regarding a replacement model" and "Status 3 - Awaiting customer response."
What exactly do they intend to offer me as a replacement? Given that the original unit was fully paid for$567, and considering this particular motherboard model isn't even available on the retail market anymore, what should I realistically be demanding from them as a suitable substitute?
For context, the processor is an Intel Core i5-2320.