#2041 ·
Scott Perez90 said:Can anyone give me some insight regarding PayPal and Venmo? I've been using PayPal for years without any issues—until about a month ago when my outgoing transactions started failing (I was trying to move funds to my foreign currency account). The payout ended up being delayed by ten days. Because of that, I ordered a Visa card that should have arrived two weeks ago... I sent them an email about ten days back, but haven't heard a peep. I'm wondering if others are running into trouble with PayPal lately—is this kind of delay and lack of customer support a sign that something is going wrong internally? Also, what’s the word on Venmo? How's their support and transaction speed? Might be worth switching everything over...
PayPal has had terrible customer service for years now... Honestly, the only way to actually get anything fixed is to call them... but I totally agree with you, that kind of attitude makes the company look bad and really kills any sense of trust.
On top of that, they've jacked up their transaction fees quite a bit... definitely thinking about giving Venmo a shot.