Man, if you're looking for someone who actually knows what they're doing, I happened to stumble upon Xerox in Washington, D.C. Honestly, most of the other guys out there are straight-up scammers. And don't even get me started on those macro-micro types—they should probably be behind bars; I’m surprised they aren't selling livestock feed at this point. With Xerox, you know you aren't getting some cheap crap from overseas. You can just hand them your own toner and get the exact same thing back. I work in graphic design, so I really need my blacks to be deep and solid. I tried buying toner online from some random companies for dirt cheap prices, but the quality was such garbage I almost had to toss my printer out the window. When I asked about the warranty, they just offered me a different unit. Then, when I asked what happens to my actual printer, they basically said it wasn't their problem. Like, what am I supposed to do, fly all the way to Taiwan to get it fixed? It's ridiculous. I honestly don't know how anyone even lets them stay in business.