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Windows 11 Pro monitor error message

Started by Thomas Sanchez2 · · 👁 4 views · 9 replies

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Participants Thomas Sanchez2wiredotter14
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#1 ·
I'm using a Dell U2722 monitor paired with a USB hub (an Orico https://www.ryanscomputers.com/orico...usb-type-c-hub) that's hooked up to my laptop (the new Ultrabook Dell XPS 13 9310). Basically, the monitor connects via HDMI to the hub, which then plugs into the laptop through the Type-C port. On Windows 11 Pro (fully updated), I keep getting this message: https://prnt.sc/yu8W4NvJ4vef

What does this even mean? Am I hitting some kind of hardware limitation on the monitor, or should I just ignore the warning (is there a way to disable it?)

Here’s what my current settings look like: https://prnt.sc/iTInES3p5s5n
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#2 ·
Thomas Sanchez2 said:It responds to peripherals, though it really depends on which HDMI version you're using (your cable has to support it too), so you probably won't see peak performance:

Alright, thanks! So what's the fix here? Just grab a better hub and a better cable? 🙂
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#3 ·
Thomas Sanchez2 said:it depends on which HDMI version you're running (the cable needs to support it too), so you probably won't see peak performance:

Also, I'm honestly not sure why we aren't hitting max performance based on this info:

1.) Monitor specs: https://prnt.sc/VeZ6CFmfqwlz

2.) Like I mentioned, here’s my current setup: https://prnt.sc/iTInES3p5s5n

Or maybe there's some third thing I'm missing?
wiredotter14 wiredotter14 Regular
433 messages
joined Aug 2007
#4 ·
The link for that USB hub isn't working.

Can you drop the link again so we can figure out what's actually going on?
And did a charger come with the hub, or are you just using your laptop's original power brick?
wiredotter14 wiredotter14 Regular
433 messages
joined Aug 2007
#5 ·
Aha, just saw the link on another thread:

Can a mod merge these threads?

Anyway, from what I can see, it’s just your standard USB Type-C hub that claims to support 100W charging on paper.
https://www.ryanscomputers.com/orico...usb-type-c-hub

I dealt with something similar once using a cheap, low-quality hub.

Does that hub get hot when you're actually using it? Regardless of whether the battery is full or not?

That Windows notification issue you're seeing is typical, but honestly, it's not a huge deal.
It happens because either the hub isn't passing enough current, or it's overheating and losing power from the charger.
The fact that your stock charger is only 45W doesn't help—there wasn't much juice to begin with.

Bottom line: don't sweat it as long as everything works and your laptop charges fast enough through the hub.

If you want to fix it, just plug the laptop charger directly into the laptop and use the USB hub in a different Type-C port.
The only reason you couldn't do that is if your other port is being used for a video output.

Can you clarify the question about the monitor? How is it connected and what's the actual issue (aside from that message)?

P.S.

Thunderbolt is a whole different beast. You don't have it through that hub, and you don't need it for what you're doing.
A decent Thunderbolt hub costs well over $100.
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#6 ·
wiredotter14 said:Oh, I just spotted the link on a different thread:

Can some mod merge these threads?

Anyway, from what I can tell, it’s just your standard USB Type-C hub that claims to support 100W charging on paper.
https://www.ryanscomputers.com/orico...usb-type-c-hub

I dealt with a similar mess once with a budget hub that wasn't exactly high-end either.

Does that hub get hot when you're actually using it? Like, does it heat up regardless of whether your battery is full or not?

That Windows notification issue you're seeing is pretty typical, though I guess it isn't a huge deal.
It usually happens because the hub either isn't passing enough current or it's overheating and wasting power from the charger.
The fact that your stock charger is only 45W doesn't really help, since there isn't much juice to begin with.

Bottom line is, you probably don't need to sweat it as long as everything works and your laptop charges fast enough through the hub.

If it bugs you, you could always just plug your laptop charger directly into the laptop and stick the USB hub into a different Type-C port.
The only way that won't work is if your other port is already being used for a video output.

Could you clarify the question about the monitor? How is it connected, and what's actually going wrong (besides that error message)?

P.S.

Thunderbolt is a whole different beast. You aren't getting Thunderbolt through that hub, and honestly, you don't need it for what you're doing.
A decent Thunderbolt hub is going to run you north of $100.

Yeah, here's the working link again: https://bit.ly/3HAyzc9

So, just because it says 100W on the box doesn't mean it works like that in reality—especially since the original is only 45W, so it shouldn't even be triggering a warning for too much power through the hub.

Everything seems fine—neither the charging nor the monitor via the HDMI cable—but those messages are what bother me. What's with the exclamation mark and this warning about the monitor being limited?
wiredotter14 wiredotter14 Regular
433 messages
joined Aug 2007
#7 ·
Thomas Sanchez2 said:Yeah, here’s that working link again: https://bit.ly/3HAyzc9

Look, if the box says 100W, that doesn't mean it actually delivers that in the real world. Since the original charger is only 45W, passing it through a hub shouldn't even be triggering that warning.

The hardware isn't failing—charging works fine and the monitor is solid over HDMI—it's just those messages. Why the exclamation mark? Why the claim that the monitor is limited? It makes no sense.

100W just means that USB hub was designed (on paper, anyway) to handle a 100W power brick so your laptop can pull that much juice through it. That's the theoretical ceiling. You wouldn't plug in something higher than 100W if your laptop could actually draw more than that.

Your charger is 45W, but once it hits the USB hub, you lose power due to inefficiency or weird circuitry. Your laptop might only be seeing 25W or 35W. These hubs are notorious for losing power along the way. It sounds stupid, like saying water isn't flowing through a faucet when it clearly is, but that's how electronics work.

The laptop realizes it's getting less juice than the original 45W brick expects, and that's why it's throwing the error. But honestly, if everything functions, who cares? As long as it isn't draining faster than it charges, you're fine.

As for the monitor, it looks fine to me. Everything should work since the specs align with HDMI 1.2, which your hub, laptop, and cable definitely support.

It's just bizarre that it's complaining about a "DisplayPort Device..." when you aren't even using a DisplayPort—you're running HDMI through a hub.

Bottom line: I'd ignore it. If it works, it works.

Try plugging the monitor directly into the laptop and see if the message pops up then.

And you can always plug the charger straight into another port on the laptop to bypass the charging issue entirely.
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#8 ·
wiredotter14 said:Try plugging the monitor straight into the laptop and see if you get the same error message.

You could also try plugging the charger directly into a different port on the laptop, which might solve your charging issues altogether.

Thanks for the general advice.

I'm honestly not sure how I'd connect the monitor directly, since this ultrabook only has two USB-C ports 🙂 I guess there’s probably a specific cable for that, but I don't have one on hand.

As for the charger—when I plug it in directly, the yellow warning doesn't pop up. 🙂 But yeah, it feels like the power delivery is pretty much the same whether I'm using the hub or going direct.
wiredotter14 wiredotter14 Regular
433 messages
joined Aug 2007
#9 ·
Thomas Sanchez2 said:Thanks for the general info.

I'm not sure how to plug the monitor in directly since this ultrabook only has two Type-C ports 🙂 I assume there's a cable out there for it, I just don't own one.

And when I plug the charger in directly, the warning message—that yellow alert—disappears. 🙂 But yeah, power delivery seems about the same whether it's direct or through the hub.

Aha, so your laptop doesn't even have a standard HDMI port?

Look, if it works, it works. Don't sweat the monitor notification.

Otherwise, you could just grab a USB Type-C to HDMI or DisplayPort cable. You'd need that if you wanted higher resolutions or refresh rates than what you have now, but your current setup (1440p 60Hz) is easy enough that almost any HDMI will handle it, including the one coming through your hub.
Thomas Sanchez2 Thomas Sanchez2 NewcomerOP
9 messages
joined Mar 2022
#10 ·
wiredotter14 said:So, your laptop doesn't even have a standard HDMI port?

Look, if it works, it works. I guess it doesn't really matter what the monitor specs are if you're already up and running.

Otherwise, you could always just grab a USB-C to HDMI or DisplayPort cable. That’s usually the move if you want higher resolutions or faster refresh rates than what you've got now, but honestly, since your monitor is just 1440p at 60Hz, almost any HDMI setup should handle it—including the one through your current hub.

Yep, no HDMI. Got it, thanks!

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