#1 ·
I'm running into an issue with an older laptop, a Dell Latitude. It was working perfectly fine just a few days ago—my brother was using it for his college courses—but after he brought it home, it suddenly went completely dead. If I leave it unplugged for a while, once I plug the charger back in, the indicator light shows it's receiving power, and when I hit the power button, the LEDs flicker for less than a second as if it's trying to boot, and then... nothing. Total silence. No lights, no response. Interestingly, if I let it sit unplugged for more than 24 hours and then plug it back in, the cycle repeats. But during that first day after plugging it in, absolutely nothing lights up.
I've already tried stripping it down—removed the RAM, HDD, DVD drive, and even the keyboard—to see if I could get a minimal boot, but no luck. Eventually, I took the whole thing apart and connected just the motherboard to the power supply. Theoretically, at least the motherboard LEDs should illuminate to show it's getting juice, but they don't. The connector linking the DC jack to the motherboard is a mess; it looks pretty bad, but honestly, it’s been like that since the last time I opened it up for cleaning. I checked the charger with a voltmeter, and it’s putting out a solid 19V, which is what it should be. However, once I plug it into the laptop and measure the voltage directly on the motherboard, it drops to a measly 8V!? I've double-checked my measurements multiple times to make sure it wasn't just a bad contact between the probe and the board, but it consistently reads 8V. There are two red wires and two black wires running from the jack to the motherboard, but those pairs are shorted together—meaning the two reds act as one and the two blacks act as one—which might be due to high current draw, though it seems odd to me.
Here are some photos:
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The connector looks pretty rough in these shots 😁 but again, it was in this state before and it was functioning. I suppose I could try replacing it. Looking at how melted it is, it looks like there might be a short between the positive and negative rails, but my instruments aren't showing a short, and nothing gets hot when I connect the charger. What else could be causing this? Maybe the charger itself is failing given the massive voltage drop when connected to the laptop, but I'm stuck on how to isolate the charger from the laptop to test them individually.
I've already tried stripping it down—removed the RAM, HDD, DVD drive, and even the keyboard—to see if I could get a minimal boot, but no luck. Eventually, I took the whole thing apart and connected just the motherboard to the power supply. Theoretically, at least the motherboard LEDs should illuminate to show it's getting juice, but they don't. The connector linking the DC jack to the motherboard is a mess; it looks pretty bad, but honestly, it’s been like that since the last time I opened it up for cleaning. I checked the charger with a voltmeter, and it’s putting out a solid 19V, which is what it should be. However, once I plug it into the laptop and measure the voltage directly on the motherboard, it drops to a measly 8V!? I've double-checked my measurements multiple times to make sure it wasn't just a bad contact between the probe and the board, but it consistently reads 8V. There are two red wires and two black wires running from the jack to the motherboard, but those pairs are shorted together—meaning the two reds act as one and the two blacks act as one—which might be due to high current draw, though it seems odd to me.
Here are some photos:
View on imgur
View on imgur
View on imgur
View on imgur
View on imgur
The connector looks pretty rough in these shots 😁 but again, it was in this state before and it was functioning. I suppose I could try replacing it. Looking at how melted it is, it looks like there might be a short between the positive and negative rails, but my instruments aren't showing a short, and nothing gets hot when I connect the charger. What else could be causing this? Maybe the charger itself is failing given the massive voltage drop when connected to the laptop, but I'm stuck on how to isolate the charger from the laptop to test them individually.