Issues with Intel graphics driver update

I'm running two integrated graphics cards—one Radeon and one Intel. I can update the Radeon one without any issues, but the Intel side is giving me trouble. Every time I boot up my PC, an icon from AMD gaming Developed pops up in the system tray at the bottom right, claiming my Intel graphics needs an update. I went ahead and grabbed the Intel driver update Utility 2.0 to see if I could fix it myself; the tool actually found a version that's different from what the AMD gaming Developed software was suggesting. However, once the "installation" process finishes, it just returns a status : Failed. I've spent quite a bit of time Googling for a solution, but I haven't had much luck—I think I might be out of my depth here. If anyone has any ideas, I'd really appreciate the help.

🤔 Most likely you've got an Intel dedicated GPU in your laptop paired with Intel integrated graphics? Or are we talking about a desktop setup here? Either way—even if it is a desktop—having that integrated graphics active while you're running on an Intel card is just unnecessary. If you can get into the BIOS, you might want to try disabling it.

Larry Ortiz5 said:🤔 You likely have an Intel integrated chip alongside a dedicated Intel GPU in that laptop—or is this a desktop? Either way, even if it's a desktop, having that integrated graphics active is pointless if you're running on the Intel discrete card; just disable it in the BIOS.

Exactly.
It's a laptop.
I need both active to get decent gaming performance.

But you completely bypassed my actual question—why won't the Intel graphics driver update? Even if I disable it, the update still fails, so what's the point of doing that? 🤷

Try this: wipe both graphics drivers completely. Shut down the machine, then go back in and install just the Intel integrated graphics first, making sure to run the latest updates.
Once that’s finished and everything looks solid, only then should you attempt to install the AMD integrated driver.
The whole point is to have both running simultaneously... though, honestly, I'm not entirely certain if you need to tweak some specific setting in the BIOS to get them to play nice together.

Adam Morales45 said:Wipe both drivers clean—disable the onboard one first—then reinstall just the Intel graphics and get those updates finished up.
Once that's fully updated and stable, go ahead and install the AMD integrated chip.
Both need to be active simultaneously, though I'm not entirely sure if you need to tweak any specific BIOS settings to get them running in sync..

Hmm, that sounds like a lot of unnecessary busywork... I just went through the whole process of wiping and reinstalling my drivers recently, so I'm really not looking to do it all over again.

Honestly, I feel like those two are just constantly fighting each other... there’s really no point in having both active at once... if you just go into the BIOS and disable one of them, you can stick with the other one and stop dealing with all this nonsense...

Look, I'm telling you—even after I disable one of the GPUs, my games are still stuttering even on the lowest settings...

Charles Wright3 said:I’m telling you, man, once I disable one of the GPUs, even my games on low settings start lagging like crazy...

Dude, just drop the exact laptop model number right after the digit

You really ought to be leaning on that AMD Radeon HD 7670 m since it's definitely the powerhouse here... from what I gather, those two don't actually play nice together or boost each other's performance at all... just try disabling the Intel one in the BIOS and see if that does the trick

Lawrence Barnes64 said:you should be using that AMD Radeon HD 7670 m—it's definitely the more powerful option... from what I understand, those two don't work together or boost each other's performance... just disable the Intel one in the BIOS and give it a shot.

Fair enough, but then I have to ask—what's the point of having that Intel chip there at all?

Charles Wright3 said:Fine, but then why even bother with this Intel chip?

Those are switchable graphics. When you're running Windows or just using basic apps, the system pulls from the weaker one to save battery life.

Alexander Smith69 said:That's just how switchable graphics work. When you're running Windows or lighter applications, the system defaults to the weaker chip to save battery life.

Fine—I'll just disable this one then.