#1 ·
Hey there
So, I woke up this morning planning to grab some coffee and scroll through Facebook, but my laptop refuses to boot up! It was working perfectly fine last night, and I just shut it down after installing an update.
When I hit the power button, everything seems normal at first—it powers on and shows the Dell Inspiron logo during startup. But once it should be switching over to the Windows 8.1 logo, nothing happens. The screen just stays black. You can tell the display is actually on because the backlight kicks in, but that’s as far as it goes.
I've been searching all over the internet for this specific issue, but most people seem to have a totally blank screen from the start, whereas I'm getting stuck right after the initial logo.
I actually performed a clean install of Windows myself, and it's fully activated. To make matters worse, this laptop is practically brand new—less than a week old.
So, I woke up this morning planning to grab some coffee and scroll through Facebook, but my laptop refuses to boot up! It was working perfectly fine last night, and I just shut it down after installing an update.
When I hit the power button, everything seems normal at first—it powers on and shows the Dell Inspiron logo during startup. But once it should be switching over to the Windows 8.1 logo, nothing happens. The screen just stays black. You can tell the display is actually on because the backlight kicks in, but that’s as far as it goes.
I've been searching all over the internet for this specific issue, but most people seem to have a totally blank screen from the start, whereas I'm getting stuck right after the initial logo.
I actually performed a clean install of Windows myself, and it's fully activated. To make matters worse, this laptop is practically brand new—less than a week old.