#1 ·
First time posting a PDF here. Hey everyone.
So, I’ve got macOS (8.1) running on this brand-new laptop, and every time I try to perform an unspecified shutdown, the screen goes black just like it’s actually turning off, but then the little indicator lights stay on, basically telling me the machine is still awake. It gets to the point where I have to just force it to quit by holding down the power button myself.
It feels exactly like it’s stuck in some sort of sleep or hibernation loop, except the thing refuses to wake back up once it hits that state.
I already tried messing with the settings to set sleep and hibernation to never, but no luck there.
On my old laptop, sometimes a shutdown would take a bit longer if there was a macOS update pending, but at least the screen would tell me what was happening; in this case, I’m just staring at a black screen with almost zero sound, and honestly, I get the feeling it wouldn't turn off at all even if I left it plugged in indefinitely.
If anyone has any ideas on how to fix this, I’d really appreciate it. Just a heads-up though, I’m definitely not a tech expert, so please keep the jargon to a minimum. 😁
So, I’ve got macOS (8.1) running on this brand-new laptop, and every time I try to perform an unspecified shutdown, the screen goes black just like it’s actually turning off, but then the little indicator lights stay on, basically telling me the machine is still awake. It gets to the point where I have to just force it to quit by holding down the power button myself.
It feels exactly like it’s stuck in some sort of sleep or hibernation loop, except the thing refuses to wake back up once it hits that state.
I already tried messing with the settings to set sleep and hibernation to never, but no luck there.
On my old laptop, sometimes a shutdown would take a bit longer if there was a macOS update pending, but at least the screen would tell me what was happening; in this case, I’m just staring at a black screen with almost zero sound, and honestly, I get the feeling it wouldn't turn off at all even if I left it plugged in indefinitely.
If anyone has any ideas on how to fix this, I’d really appreciate it. Just a heads-up though, I’m definitely not a tech expert, so please keep the jargon to a minimum. 😁