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Laptop Wi-Fi issues after reinstallation

Started by Carl Nguyen2 · · 👁 5 views · 4 replies

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Participants Carl Nguyen2shadowlynx102
Carl Nguyen2 Carl Nguyen2 MemberOP
11 messages
joined Oct 2009
#1 ·
Hi,

Like a lot of people, I’ve been dealing with this intermittent "limited access" issue on my laptop running Windows 7. I tried to google it for various fixes, but nothing actually worked. Eventually, I decided to try uninstalling the card itself, similar to what was suggested here. After a reboot, Windows 7 reinstalled the available drivers for the card, but now I can't connect to my home network at all.

Image 1.
image 2.

I have a router with the wireless network turned on—which I was connected to just an hour ago—but now it won't even detect it. The taskbar icon shows no signal, and the connection wizards keep claiming there's some kind of driver issue (image 2).

Does anyone have an idea what might be going on?
I already downloaded and installed the latest drivers, but the problem persists. One bit of advice I followed suggested trying to disable (speaking from memory here) a device used for some Microsoft wireless connection that was always active. Now, I don't see that device listed in the Device Manager, which might be the key, but I have no clue how to Enable The card. If I remember exactly what it was, I'll let you know.

I'm going to dig out some cables and try a wired connection to see if that does anything.

I would be really grateful if we could get this sorted today.
Carl Nguyen2 Carl Nguyen2 MemberOP
11 messages
joined Oct 2009
#2 ·
Alright, so they can connect via cable without any issues. That means we’re looking at some kind of wireless driver problem. I guess it's time to google it and see what happens
!
Carl Nguyen2 Carl Nguyen2 MemberOP
11 messages
joined Oct 2009
#3 ·
Quick update:

I tracked down the Atheros diagnostic software, and here is what it’s reporting:

Driver installation test
This test is to check the radio driver installation.
The radio's registry keys are OK.
The radio driver has been installed.

Card insertion test
This test is to check the radio insertion.
The radio has been inserted.

Card enable test
This test is to check if the radio/driver is enabled.
The card is not enabled
Enable The card.

Association test
This test is to check your client adapter's association to an access point.
link status . . . . . . . : Not Associated

Your client adapter is not associated to an access point.
Configure the radio card and set SSID and other properties.

Authentication test
This test is to check authentication.
Authentication test bypassed, because authentication is not in use.

Network test
This test is to check your network settings.
You have not configured your computer to use the client adapter.

I've marked the specific issues I haven't figured out yet in red. Any ideas?
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#4 ·
It looks like your laptop's wireless isn't actually turned on. Either that, or it's switched on but you're running the wrong drivers.
Carl Nguyen2 Carl Nguyen2 MemberOP
11 messages
joined Oct 2009
#5 ·
shadowlynx102 said:It looks like your laptop's wireless isn't actually turned on. Either that, or it's switched on but you're running the wrong drivers.

Based on image 2, it looks like it's enabled. As for the drivers—I don't think they're the issue, since I installed the exact same ones I used the first time around.

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