Rebecca Scott
Member
11 messages
joined Apr 2007
The whole issue with counterfeits is way more complicated than just slapping down a rule saying they’re banned, or conversely, deciding it’s fine as long as you slap a "fake" disclaimer on the listing.
Here are a few scenarios that have popped up—and honestly, still do:
1. Someone is selling a fake without even realizing it themselves. Cosmetics are notorious for being high-quality knockoffs; you'll see girls buying stuff on eBay thinking it's the real deal, only to turn around and list it here on Reddit without knowing it's a counterfeit. We even have entire threads dedicated to spotting fakes because, let's be real, it isn't always easy to tell.
In most of these cases, other users spot the fake first. They send me proof, I reach out to the sellers, and usually, the sellers either admit they didn't know and update the listing to say it's a fake, or they just pull the item from sale entirely.
2. Someone sells a fake but doesn't disclose it. Then someone else calls them out. Now I'm stuck in the middle—I don't actually know if it's a fake or not, and the seller is swearing up and down that it's authentic. In those moments, I'll edit the listing to warn potential buyers that there's a chance it might be counterfeit. This obviously tanks the price, because nobody wants to pay full retail for something that might be a dud. I've probably screwed over a few honest sellers this way, indirectly hitting their wallets because the product was actually real but they ended up having to sell it at a discount. But what can I do? My point is, making that call is incredibly difficult.🤷
3. Someone sells a fake without disclosing it, but you absolutely cannot tell from the photos for several reasons:
a) It's a stock photo from the internet, so it's not even an actual shot of the item being sold.
b) The lighting or angle makes it impossible to see the telltale signs (like if someone takes a photo of open blush where you can't see the lid or the bottom of the pan—which is usually how you spot a fake).
c) The item isn't in its original packaging, like a perfume decant, so there's no box or bottle to inspect for authenticity.
In almost all these situations, things get messy. People end up losing money thinking they bought the real thing, and then you get the full circus: drama, public call-outs, accusations, threats, you name it. And I haven't done anything to stop it because, frankly, I don't know what I *can* do.
Up until about six months to a year ago, selling fakes was strictly prohibited. Since we implemented the rule that says "selling fakes is allowed as long as you clearly state it's a fake," these blowups happen way less often. Why? Mainly because people would rather take whatever cash they can get for a product while keeping their reputation intact (meaning they can keep selling on this platform) rather than trying to pass off a fake as an original and getting their name dragged through the mud for months. If you do that, you basically seal your own fate and ensure you can never sell anything here again.
As far as I'm concerned, sure, we could just ban counterfeits altogether.
Look, I'm not a lawyer, and I don't know every single US consumer law by heart. I'm assuming it's illegal to sell copies, even if you label them as copies. But then I have to wonder: how is it perfectly legal for companies to sell "inspired by" fragrances or cheap dupes that carry names nearly identical to the originals? Take a look at this: http://www.parfumi-fm.com/?klasicni-parfemi-15-ml.,99
I mean, isn't a fake, by definition, a product that uses the same identity as the original but isn't the original?
P.S. Lisa Nelson70, which moderator were you asking about this issue, and when? Please, give me an answer so I can finally satisfy my curiosity.😁 And where else did you post these questions?
Since you've brought this topic up, do you have any suggestions on how we should handle these specific scenarios? It's always easiest to just say "yes" or "no" to something, but it's never that simple.😁, but they better have some actual solutions ready for the fallout from that decision 😉.