George Palmer7
Newcomer
2 messages
joined Apr 2007
Hang in there, everyone. What else can I even say??
What I’m about to tell you probably doesn't belong in this thread (moderators, please forgive this outburst, it won't happen again), but it is deeply connected to my favorite topic: doctors. So, my sister (45 years old) has severe discopathy; her nerves are pinched all over the place. A year ago, they patched up a ruptured disc, but they told her she needs another surgery to decompress the nerves and clear out some channels. Not only is the surgery delicate, but they also informed her that even if everything goes perfectly, her mobility will be reduced to 60%—though she wouldn't be in pain. Still, she’ll never be "better"; her condition is incurable. Since things are already so dire, she decides to head to Chicago to see a legendary neurosurgeon. He comes to our city once a week to perform examinations, and he consistently collects his fees in cash, even though everything is officially filed under the local trauma hospital. In early January 2007, he tells them, "Don't worry, just come down to Chicago and we'll take care of it." When my sister asks how, he says, "Just call this number and you'll get all the details." She calls (a cell phone!!) and... his wife picks up! What a strange way to run a hospital. He just needs her to get all the tests done so the anesthesiologist can review them, and if everything looks good in a month, she can come to Chicago. She rushes to pay for all the tests (normally there's a six-month wait anyway), sends them off to Chicago, but when she follows up, they say, "Oh, we can't right now, we're slammed, call back in 15 days." She waits, pacing nervously, and finally hits that 15-day mark. She calls... and oh, wait, "not right now, we'll contact you next week." Next week comes and goes, and there isn't a peep from them. She tries again, and they're like, "Yeah, yeah, we know, we're fully booked, but it'll definitely be by the end of the month" (and it's already February). She packs her pajamas and winter dresses, gets her bags ready, and keeps waiting to finally make the trip to Chicago. When the time finally comes, she calls, but... ah, you know, "your test results have expired, you have to redo everything." But, but... she argues, "but you told us it would be..." and they respond, "If you aren't satisfied, you're free to change hospitals!!!" Not to mention the headache of dealing with the disability commission and all the stalling in the meantime... I won't linger on it, but the story just stretches out like: call / you're in line for 15 days / oh, not now / in two weeks... and this drags on until May 1st!!!!! Then they said: "It'll definitely be May 11th. If not the 11th, then the 15th, for sure!!" My sister packs her summer pajamas and summer dresses, grabs her bags, and heads toward the hospital, praying she can finally get this over with. The 11th comes, then the 12th... nothing. The 15th passes, then the 16th... nothing. Then she starts calling, but the cell phone is turned off. She tries today, tomorrow—it's always off. In the meantime, she was pulling strings everywhere until she finally got the name of a woman from a city near San Francisco who had undergone surgery with this famous specialist just a month prior. She calls her, and the woman tells her: "They played me the exact same way for three months, until I realized they were just waiting for me to pay. Once I paid (how, how much, it doesn't matter now), they told me to get the tests done. It took me 20 days to get them, I sent them off, and two days later, I was under the doctor's knife!!!!!!"
I've badgered you all a bit, but I just had to get this off my chest. This is how they treat someone living with an incurable semi-disability. 🙂 Man, things really need to change around here. Moderators: I know, I know, I won't bring this kind of stuff up here anymore.