Jerry Robinson56
Regular
320 messages
joined Apr 2013
Is this happening on a constant loop, or was it just a one-off occurrence? Honestly, there isn't much way to tell from what she's saying, other than the fact that she likely stumbled upon an OS bug.
Just a bit of technical insight: if you’re running Windows 2000, installing UDF is a guaranteed way to kill it, or you can simply crash the system by opening two blank Word documents at once.
If she happened to install some software recently, she should try uninstalling it via Safe Mode—assuming she actually knows how to navigate that. Regardless, the instructions provided clearly outline what needs to be done.