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Skype won't log in on Windows XP?

Started by restlessdrifter12 · · 👁 3 views · 10 replies

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Participants restlessdrifter12wearymason4mistyfalcon99Kyle Sanchez96quiethound48
restlessdrifter12 restlessdrifter12 Active MemberOP
78 messages
joined Jun 2016
#1 ·
My aunt just picked up an old computer running Windows XP—it doesn't support Windows 7—and she’s really eager to start using Skype.
I went ahead and installed it for her, but once the installation finished, it simply refused to let her log in. Instead, I keep getting this error message:
“A problem occurred while signing in to Skype because your version of Internet Explorer is outdated.”
I’ve already tried installing a few different versions of Skype to see if that would bypass the issue, but nothing works; she still can't get logged in.
Does anyone have any advice on how to tackle this? Any help would be greatly appreciated!
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#2 ·
...it says right here...just go grab a newer version of Internet Explorer from Microsoft and get it installed.

ps: honestly, I doubt there are many PCs left that can't handle Windows 7...try running a program like HWMonitor or Speccy to check out the CPU and RAM specs first.
restlessdrifter12 restlessdrifter12 Active MemberOP
78 messages
joined Jun 2016
#3 ·
My laptop is a Dell Inspiron, and I am honestly quite unsure if it actually supports Windows 7
Right now, it is stuck running Internet Explorer 6
It has been driving me absolutely crazy—I simply cannot find a single reliable link to download a newer version of the Internet browser

Here is the link specifically for this laptop model
restlessdrifter12 restlessdrifter12 Active MemberOP
78 messages
joined Jun 2016
#4 ·
Actually, I am going to give it a shot and try to install Windows 7 if it turns out to be possible.
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#5 ·
The machine in that link is barely even crawling with Windows XP, let alone running a single-core processor and a measly half-gig of RAM... seriously, don't even think about installing Windows 7
Skype needs some older versions if you want it to work, and I honestly doubt video calls will even function... it’d probably be fine just for texting/chatting though.
mistyfalcon99 mistyfalcon99 Newcomer
2 messages
joined Jan 2018
#6 ·
Maybe try grabbing an older version instead. Here’s the link: http://skype.us.downloadastro.com/old_versions/
Kyle Sanchez96 Kyle Sanchez96 Newcomer
4 messages
joined Jan 2018
#7 ·
Skype versions older than 7.16 just don't work at all! I'm not even sure about 7.21 yet—so far, 7.40 seems to be holding up fine. God bless Microsoft, I guess.
restlessdrifter12 restlessdrifter12 Active MemberOP
78 messages
joined Jun 2016
#8 ·
I realize this laptop is essentially junk by today's standards—honestly, it’s practically ancient—but I feel terrible just tossing it in the trash. It still serves my aunt perfectly well for the basics, like checking Facebook, using WhatsApp, or browsing news sites. Everything runs smoothly enough, except for one glaring issue: WhatsApp won't work.
Every time I attempt the installation, I am met with this error message: "Setup Failed One or more issues caused the setup to fail. Please fix the issues and then retry setup For more information see The [ oflfife". 0x80070570 - The file or directory is corrupted and unreadable."

I am at a complete loss as to why it refuses to install—does anyone here have any insight into what might be causing this?
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#9 ·
Older versions probably won't cut it since Microsoft bought Skype, but anything from after the takeover should theoretically work... first thing you gotta do is sort out a newer browser, maybe grab Internet Explorer 8. Also, check the control panel to see if that Windows XP machine actually has Service Pack 3 installed... honestly though, you're looking at a museum piece of a laptop that's somehow still breathing.

It’s likely clogged up with digital junk from browsing sketchy sites filled with malware. It would be a smart move to run a "check disk" on the hard drive and then scrub it clean using things like Malwarebytes or AdwCleaner.

ps: Check if there’s an open memory slot. If there is, scour eBay for some matching RAM—at least 1GB DDR333 or DDR400.
restlessdrifter12 restlessdrifter12 Active MemberOP
78 messages
joined Jun 2016
#10 ·
Look, I already mentioned my suspicions that this thing is total junk—but honestly, everything is running flawlessly except for WhatsApp.
I just finished getting Windows installed a few days ago, so it’s practically fresh.
Every single website loads perfectly, Facebook works without a hitch, and really, if I could just get WhatsApp up and running, this whole setup would be golden.
quiethound48 quiethound48 Newcomer
1 message
joined Oct 2017
#11 ·
restlessdrifter12 said:I mean, I already admitted it’s kind of a junk OS, but everything else runs perfectly fine—except for WhatsApp.
I just finished installing macOS a few days ago.
Websites load just fine, Meta works great, and honestly, if I could just get WhatsApp up and running, things would be perfect.

Maybe try downloading an older version of WhatsApp? Just work through them one by one until you find one that actually functions: https://viber.en.uptodown.com/windows/old

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