#1 ·
In normal mode, I can barely get Windows to boot—if it even succeeds, it takes an eternity and runs painfully slow. I ran a hardware diagnostic in the BIOS, and the HDD test keeps throwing error codes 303 and 305. According to my research, those errors indicate the hard drive is failing. Curiously, I can still boot the system in Safe mode, and it actually functions, though there is zero sound. When I check the audio card in the Device Manager, it simply says, "Status is not available for this device when Windows is running in Safe mode." Is there any way to get the audio working while in Safe mode? I'm using an HP Compaq CQ71 laptop. I'm currently on a cruise ship with internet access for only two more days, so a quick response would be much appreciated. Thanks in advance!