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Keyboard and mouse not working on my laptop

Started by Harold Barnes14 · · 👁 3 views · 6 replies

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Participants Harold Barnes14Larry Ortiz5John Lee65George Sanders37Kimberly Gomez34
Harold Barnes14 Harold Barnes14 NewcomerOP
1 message
joined Aug 2015
#1 ·
Hi there,
I could use a little help if anyone knows what's going on. My laptop display turns on perfectly fine, but I'm stuck without a mouse cursor and the keyboard isn't responding at all... I've already tried plugging in different mice and keyboards, but nothing works.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
Take a look at your Device Manager—see if there are any yellow exclamation points popping up there,
John Lee65 John Lee65 Newcomer
5 messages
joined Jan 2018
#3 ·
Larry Ortiz5 said:Check your Device Manager and see if there are any yellow warning icons,

But how am I even supposed to do that?
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#4 ·


It doesn't really matter which version of macOS you're running—it’s all pretty much the same... Just take a look and see if you notice any yellow warning icons.
George Sanders37 George Sanders37 Active Member
172 messages
joined Aug 2013
#5 ·
Larry Ortiz5 said:


It doesn't really matter which version of macOS you're running—it's all pretty much the same... Just check if you see any yellow warning icons.

None of his input devices are working at all.

Can you try booting into Safe Mode?
Kimberly Gomez34 Kimberly Gomez34 Regular
686 messages
joined Jul 2009
#6 ·
Did you ever take it apart? Or did you try applying any kind of lubricant to it?
John Lee65 John Lee65 Newcomer
5 messages
joined Jan 2018
#7 ·
George Sanders37 said:None of his input devices are working at all.

Can you even get into Safe Mode?

Yeah, try booting into BIOS and see if the keyboard works there.

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