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Zoom works, but my browser is down

Started by Chloe Baker2 · · 👁 3 views · 4 replies

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Participants Chloe Baker2Nicole Adams6Jack James65
Chloe Baker2 Chloe Baker2 MemberOP
19 messages
joined Aug 2014
#1 ·
A friend of mine has two computers connected to the same router. One machine works perfectly fine, but on the second one, apps like Zoom, uTorrent, and Call of Duty function normally, yet he can't load a single webpage. He already had his ISP reset the router, but that didn't change a thing.

P.S.
I explained this exact issue in another thread, but since I didn't get any responses, I decided to start a new one. 🙂
Nicole Adams6 Nicole Adams6 Newcomer
4 messages
joined Oct 2014
#2 ·
What browser are they using? They should try a couple of different ones first. If it works on those, then just run an update on their usual one (the one that's acting up).
If that doesn't do the trick, maybe port 80 is blocked. It’s probably not the case, but based on what you said, it’s definitely possible.
Chloe Baker2 Chloe Baker2 MemberOP
19 messages
joined Aug 2014
#3 ·
Scott Perez said:What browser are they using? They should test it with a few different ones—if it works elsewhere, then just run an update on their primary browser. That’s usually where the issue lies.
If that doesn't fix it, then Port 80 might be blocked. It isn't particularly likely given the details provided, but it remains a possibility.

They have already tried Google Chrome, Microsoft, and Apple—all with the same failing results. I did stumble upon some mention of it being a DNS address issue, though I haven't found a clear explanation for it yet. 🤣
Jack James65 Jack James65 Member
29 messages
joined Jul 2014
#4 ·
Maybe it's a VPN issue? Try going to
Edge --> Tools --> Internet Options --> Connections --> LAN Settings --> and just uncheck the box for the VPN.
Chloe Baker2 Chloe Baker2 MemberOP
19 messages
joined Aug 2014
#5 ·
Jack James65 said:It might be a VPN issue—try going to
Edge --> Tools --> Internet Options --> Connections --> LAN Settings --> and uncheck the box for VPN server settings.

Bless you, my friend—it works now. 😉

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