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Issues with my HP LaserJet 1020

Started by Adam Stewart8 · · 👁 3 views · 5 replies

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Participants Adam Stewart8Noah Miller6Austin Garcia81
Adam Stewart8 Adam Stewart8 NewcomerOP
1 message
joined Jan 2013
#1 ·
I am currently dealing with an HP LaserJet 1020 laser printer, and I suspect the root of the issue lies within the
software layer. My computer has ceased recognizing the hardware entirely; specifically, it identifies the unit as an "unknown device."
Despite our efforts to install the most recent drivers and testing the connection across two separate computers,
the results remain identical—it simply refuses to function, consistently reporting that the printer is offline.
Is there any viable way to resolve a technical failure of this nature?

much appreciated
Adam Stewart8 Adam Stewart8 NewcomerOP
1 message
joined Jan 2013
#2 ·
image

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Noah Miller6 Noah Miller6 Active Member
56 messages
joined Jul 2010
#3 ·
Swap out the USB cable
Adam Stewart8 Adam Stewart8 NewcomerOP
1 message
joined Jan 2013
#4 ·
I’ve taken that exact same approach myself
Adam Stewart8 Adam Stewart8 NewcomerOP
1 message
joined Jan 2013
#5 ·
Does anyone happen to know??
Austin Garcia81 Austin Garcia81 Newcomer
2 messages
joined May 2014
#6 ·
I have an HP7360 that was working fine, but after sitting idle for about a month, I turned it on and all it does is make a buzzing sound before stalling out. Has anyone dealt with this, and is it actually worth taking it to a repair shop?

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