Bose QuietComfort headset issues... help please!!! :'(

Hey guys, so last year I picked up a Bose QuietComfort headset for my gaming setup... everything was running smoothly until I woke up one morning to find the whole thing had just completely frozen on me. Suddenly, I'm staring at a "USB not recognized" error message. I’ve spent quite a bit of time digging through various forums and trying every little trick in the book to get it back online, but so far, nothing has worked. :'( I haven't seen anyone else mention anything even remotely similar to this glitch, and I'm really hoping to get it fixed because honestly, these headphones are incredible. 🙂 If anyone has any ideas, please let me know as soon as possible—I'd really appreciate the help. For context, I'm running Windows XP Professional with Jabra Evolve 2.

Reinstall the drivers? Try a different USB port?

Apparently, drivers don't even exist... or at least that's what the forums are telling me. It’s supposed to be one of those "plug and play" headsets, you know? I just got this new PC on Tuesday and I've already cycled through every single USB port on the machine, but nothing. Nothing at all. :'( I just want my headset to work!!!!!!!!!!! 😢((((