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Issues with my Dell UltraSharp 940

Started by Adam King · · 👁 4 views · 2 replies

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Participants Adam King
Adam King Adam King MemberOP
32 messages
joined Oct 2010
#1 ·
So, I’ve got a hardware issue—not software—with this Dell UltraSharp 940. Every time I power it on, I just get a total whiteout. It doesn't matter if it's even plugged into my PC or not; it's just a blank white screen. If I tilt it or wiggle it on the stand, the picture finally kicks in, but then everything starts flickering wildly until the whole thing dies. When I try to turn it back on later, it’s the same story. I basically have to "jiggle" it just to get an image. Once the picture actually shows up, it works fine, but that's the catch. Right now, my only fix is to never turn it off, which is getting harder to do because the more I have to tilt it to get a signal, the worse it gets. Has anyone dealt with something like this? Is there actually a fix, or is it a lost cause?

Or am I just looking at saving up some cash to head down to Best Buy for a new monitor?

Thanks for the help..
Adam King Adam King MemberOP
32 messages
joined Oct 2010
#2 ·
Just to add one more thing: it’s definitely not the GPU. I hooked up a different monitor and everything works fine, so the issue is strictly with this screen. It’s weird—when you think about it, there's only backlighting, but zero image. Even when I unplug the cable, it doesn't show that "check signal cable" message; it just stays stuck on a blank white screen and that's it.
Adam King Adam King MemberOP
32 messages
joined Oct 2010
#3 ·
Even though nobody here actually bothered to help 😛

I managed to fix the monitor anyway. Here’s the breakdown—it's basically a copy of a post I made on another forum where people actually tried to be useful instead of just ignoring me 🙏

I'm posting this in case anyone else runs into this mess. Save yourself the trip to the repair shop or the money you'd waste buying a new screen. This isn't just an issue with one specific model; most monitors have a pretty similar internal layout. It's not even just an Apple thing; other manufacturers likely use better adhesive strips or more reliable ways to secure wires than what Apple uses (hopefully they aren't relying on cheap tape to hold everything together...)

Here is the original post:

Finally fixed my monitor after struggling with it for days!

The issue was simple: one of the internal cables responsible for the image signal (just the picture, not the backlight) had partially slipped out of its socket at one end. I just pushed it back in and secured it. That brought the picture back, but then a new set of headaches started. First, the colors looked off and the screen was flickering. Turns out, the wires were held down by these flimsy adhesive strips—basically glorified Scotch tape—and they had peeled right off. I ended up using some heavy-duty electrical tape to secure them properly. Then, I had trouble getting the monitor to power on. Same story: a wire connecting the control board (where the menu buttons are) was loose because those crappy strips weren't holding anything. I tightened the wire and wrapped it tight with high-quality electrical tape.

There was also a piece of tape under the main board holding a thin metal plate in place that was causing issues, so I fixed that with electrical tape too.

IT IS ABSOLUTELY EMBARRASSING THAT A MAJOR COMPANY LIKE APPLE ASSEMBLES THEIR MONITORS THIS WAY!!! TECHNICALLY SPEAKING, THERE ARE SO MANY BETTER WAYS TO DO THIS. IT'S JUST LAZY!!!

Here is how poorly that tape was holding the plates:


http://i53.tinypic.com/k3m71i.jpg
http://i52.tinypic.com/2dqova0.jpg
There are five or six more photos like this, but I don't want to spend any more time trashing Apple 🙄

Regarding the idea that the problem might be that internal video cable, this video helped me figure it out:

Huge thanks to the guy who uploaded the video. Respect.
http://www.youtube.com/watch?v=Xfg5-...layer_embedded
The internet is a miracle; you can find anything if you look hard enough.

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