#1 ·
So, I’ve got this HP laptop running Windows 8, and today it decided to just completely refuse to boot up into the OS.
It keeps hitting me with that blue screen showing those four little squares, saying "preparing automatic repair," while that tiny little loading circle just spins away endlessly.
After about thirty minutes of staring at it, the screen switches over to say "Diagnostic Your PC," but then it just hangs there for another half hour like it's taking a nap.
Once that finishes, I'm stuck looking at a pitch-black screen where the only sign of life is my mouse cursor moving around when I wiggle it.
I’ve tried restarting the thing several times now, but it’s like a broken record—it just does the exact same thing every single time.
I even tried being proactive and popped a Windows installation DVD into the disc drive, hoping it would kickstart things, but even after a reboot, it just ignores the disc and goes right back to that same loop.
Before that, I poked around in the BIOS, specifically looking at the boot manager options, and I noticed there are only two items listed in there:
-boot from EFI file
-notebook hard drive
It doesn't matter which one I pick; nothing will let me actually boot from that Windows DVD.
It makes me wonder, why on earth isn't the CD/DVD drive even appearing as an option in the boot list?
Does anyone out there have a clue what might be going on under the hood or how I can get this fixed?
It keeps hitting me with that blue screen showing those four little squares, saying "preparing automatic repair," while that tiny little loading circle just spins away endlessly.
After about thirty minutes of staring at it, the screen switches over to say "Diagnostic Your PC," but then it just hangs there for another half hour like it's taking a nap.
Once that finishes, I'm stuck looking at a pitch-black screen where the only sign of life is my mouse cursor moving around when I wiggle it.
I’ve tried restarting the thing several times now, but it’s like a broken record—it just does the exact same thing every single time.
I even tried being proactive and popped a Windows installation DVD into the disc drive, hoping it would kickstart things, but even after a reboot, it just ignores the disc and goes right back to that same loop.
Before that, I poked around in the BIOS, specifically looking at the boot manager options, and I noticed there are only two items listed in there:
-boot from EFI file
-notebook hard drive
It doesn't matter which one I pick; nothing will let me actually boot from that Windows DVD.
It makes me wonder, why on earth isn't the CD/DVD drive even appearing as an option in the boot list?
Does anyone out there have a clue what might be going on under the hood or how I can get this fixed?